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Vice President of Consumer Protection

2 months ago

Toronto, Ontario, Canada Condominium Authority of Ontario Full time
About the Role

We are seeking a highly skilled and experienced professional to join our team as Vice President, Consumer Protection. This is a key leadership role that will play a critical part in shaping the future of our organization and ensuring the protection of condominium consumers in Ontario.

Key Responsibilities
  • Provide strategic leadership and oversight of our information and educational services, data management, and compliance functions.
  • Develop and implement policies and procedures to ensure the quality and integrity of our data and information services.
  • Oversee the provision of compliance functions to ensure condominium corporations meet their regulatory requirements.
  • Lead the development and implementation of outreach strategies to build knowledge and understanding of condominium act compliance requirements.
  • Establish and implement the overall strategy and direction for the provision of information services through our contact centre.
  • Identify emerging condo-related issues and present analysis of potential solutions for consideration.
Requirements
  • Post-secondary degree in business administration, public administration, law, or a related field.
  • 10+ years of relevant leadership experience in the not-for-profit or public sector or equivalent combination of education and experience.
  • Experience in consumer protection/consumer services or regulatory environment is an asset.
What We Offer

We offer a competitive compensation package, health benefits, pension matching, and a hybrid work environment. Our office is located in the heart of Toronto's financial district, and we are committed to staff well-being and work-life balance.

We are an equal opportunity employer, encouraging workplace diversity. All qualified individuals will be considered without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, marital status, or any other characteristic protected by law.