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Dental Office Coordinator

2 months ago


Windsor, Ontario, Canada Windsor Endodontics Full time
About the Role

We are seeking a highly organized and detail-oriented individual to join our team as a Dental Receptionist at Windsor Endodontics. As a key member of our front office staff, you will be responsible for providing exceptional patient care and administrative support to our dental team.

Key Responsibilities
  • Front Desk Operations
    • Greets patients and visitors, directing them to the appropriate area or contact person.
    • Manages patient flow, ensuring a smooth and efficient experience.
  • Administrative Support
    • Processes patient information, including demographic and insurance data.
    • Updates patient records, maintaining accurate and up-to-date information.
    • Assists with scheduling appointments, including confirming and rescheduling as needed.
  • Clerical and Data Entry
    • Performs various clerical tasks, such as filing, sorting, and distributing mail.
    • Enters patient data into our electronic health record system.
  • Customer Service
    • Provides exceptional customer service, responding to patient inquiries and concerns.
    • Resolves issues in a professional and courteous manner.
  • Support for Newcomers and Refugees
    • Recruits and supports newcomers and refugees, providing a welcoming environment.
    • Offers mentorship programs, pairing newcomers with experienced staff members.
  • Support for Indigenous People
    • Provides cultural competency training and awareness to all staff members.
    • Offers mentorship, coaching, and networking opportunities for Indigenous workers.
  • Work Environment
    • Works in a fast-paced, dynamic environment, prioritizing tasks and managing multiple responsibilities.
    • Collaborates with the dental team to ensure seamless patient care.
Requirements
  • Secondary (high) school graduation certificate.
  • Will train.
  • Ability to work in a team environment.
  • Excellent communication and interpersonal skills.
  • Ability to maintain confidentiality and handle sensitive information.
  • Basic computer skills and proficiency in electronic health record systems.