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Retail Store Manager
2 months ago
We are seeking a highly skilled and experienced Retail Store Supervisor to join our team at Sixteen Nine Enterprises Inc. as a key member of our retail operations team.
Key Responsibilities- Leadership and Supervision
- Supervise and coordinate the activities of sales floor staff, ensuring excellent customer service and a positive shopping experience.
- Assign sales workers to duties, ensuring optimal productivity and efficiency.
- Merchandise Management
- Authorize the return of merchandise, ensuring accurate inventory management and minimizing losses.
- Organize and maintain inventory, ensuring stock levels are adequate and up-to-date.
- Sales and Customer Service
- Sell merchandise, meeting or exceeding sales targets and providing exceptional customer service.
- Resolve customer complaints and issues in a professional and courteous manner.
- Reporting and Analysis
- Prepare reports on sales volumes, merchandising, and personnel matters, providing valuable insights for business improvement.
- Work Environment
- Work in a fast-paced retail environment, handling heavy loads and working under pressure to meet deadlines.
- Ensure a safe and healthy work environment, adhering to company policies and procedures.
- Education and Experience
- Secondary (high) school graduation certificate.
- 1 year to less than 2 years of experience in a retail supervisory role.
- Work Setting
- Work in various retail locations, including our stores and distribution centers.
- Supervision
- Supervise 5-10 people, including retail salespersons and sales clerks.
- Work Conditions and Physical Capabilities
- Work in a fast-paced environment, handling heavy loads and working under pressure to meet deadlines.
- Combination of sitting, standing, walking, and standing for extended periods.
- Health Benefits
- Health care plan, including medical, dental, and vision coverage.
- Financial Benefits
- As per collective agreement, including group insurance benefits.
- Other Benefits
- Free parking available.
- Permanent work term.
- Work language: English.
- Hours: 35 to 40 hours per week.
