Service Advisor

5 days ago


Sydney, Nova Scotia, Canada Plaza Ford Sales Ltd Full time
About the Role

We are seeking a highly skilled Service Advisor to join our team at Plaza Ford Sales Ltd. As a Service Advisor, you will be responsible for providing exceptional customer service and ensuring that our customers receive the best possible experience when visiting our dealership.

Key Responsibilities
  • Customer Service: Address customer complaints or concerns in a professional and courteous manner.
  • Service Coordination: Arrange for billing and issue receipts for services provided.
  • Communication: Explain the type and cost of services offered to customers.
  • Record Keeping: Maintain accurate records and statistics of customer interactions and service requests.
  • Administrative Tasks: Perform general office duties, including receiving payments and maintaining customer files.
Requirements
  • Education: No degree, certificate, or diploma is required for this role.
  • Work Experience: 2 years to less than 3 years of experience in a similar field is preferred.
  • Skills: Excellent communication and interpersonal skills, with the ability to work in a fast-paced environment.
  • Certifications: Valid driver's license and a clean driving record are required.
Benefits
  • Health Benefits: Dental plan, health care plan, and vision care benefits are available.
  • Financial Benefits: Bonus, group insurance benefits, and a pension plan are offered.
  • Other Benefits: Free parking is available, and the position is permanent.
Language of Work:

The language of work is English.

Work Hours:

The work hours are 40 to 45 hours per week.



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