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Program Manager, CPLED

1 month ago

Calgary, Alberta, Canada Law Society of Alberta Full time
Job Title: Program Manager, CPLED

Are you a seasoned professional with a passion for education and leadership? Do you have a proven track record of delivering high-quality programs and managing teams? We are seeking a highly skilled Program Manager to join our team at the Canadian Centre for Professional Legal Education (CPLED).

About the Role

The Program Manager will be responsible for overseeing the delivery and execution of all CPLED programs and courses, including the Practice Readiness Education Program (PREP) and other educational initiatives. This role will also involve managing a team of employees, developing and implementing processes and technologies to improve efficiency and effectiveness, and collaborating with stakeholders to achieve program goals.

Key Responsibilities
  • Oversee the successful delivery of PREP and other CPLED programs and courses, including accommodations, professional integrity matters, and results reporting to the law societies and the Federation.
  • Manage technologies and tools, such as the learning management system, to deliver programs and courses and analyze data, ensuring student data integrity is maintained and monitored.
  • Develop and execute yearly work schedules for all CPLED programs and courses, and lead continuous improvement initiatives of business processes.
  • Supervise, manage, train, and mentor direct reports, and monitor and report on determined program metrics, goals, and objectives.
  • Collaborate with the CEO, Content Manager, and Operations Manager to achieve program goals, and participate actively in business planning, significant business decisions, and oversight of the Program's budget.
Requirements
  • University degree or equivalent.
  • 5+ years' experience delivering professional education programs.
  • Minimum of 5 years of supervisory, team lead, or project lead experience.
  • Experience with process improvement techniques and methodology, such as Six Sigma, total quality management.
  • Excellent verbal and written communication skills and the ability to interact professionally with diverse stakeholders.
  • Strong aptitude for computers combined with Microsoft Office knowledge and experience in managing database systems.
  • Excellent analytical, problem-solving, and critical thinking.
  • Strong attention to detail allied to a demonstrated professional and quality outcome work ethic.
What We Offer
  • Comprehensive compensation package.
  • Work-life balance benefits that allow you to balance your career and personal commitments.
  • Access to a free onsite gym and tenant lounge.
  • Private Reflection Rooms to observe religious or cultural beliefs, meditate or take a mental health break.
Current Hybrid Work

Our current Hybrid work model requires staff to have in-person time in the office and work remotely on other days. Attendance in the office is mandatory on Wednesdays and Thursdays for all staff unless it is an exemption day due to live student sessions or indicated by your Manager. Mondays, Tuesdays, and Fridays remain flexible, allowing you to work remotely. However, you are also welcome to work three, four, or five days in the office.