Learning and Development Professional

4 weeks ago

Brampton, Ontario, Canada Acera Insurance Full time
Learning and Development Specialist, Personal Insurance

We are seeking a highly skilled Learning and Development Specialist to join our team at Acera Insurance. As a key member of our organization, you will be responsible for facilitating and organizing in-house learning for new and existing team members.

Main Responsibilities:
  • Create and deliver training programs for Personal Insurance, providing creative and effective instruction to meet the needs of our teams.
  • Coordinate schedules and logistics, including facilities and communications with attendees.
  • Manage group training sessions, accommodating diverse learning styles.
  • Work with Team Leads to ensure training needs are met and identify opportunities for improvement.
  • Assess current and new staff ability to learn and training needs, adjusting training delivery accordingly.
  • Support the overall success of the Personal Insurance department by identifying ways to continually improve learning opportunities.
Qualifications:
  • RIBO license
  • Ability to travel and carry a valid driver's license
  • Knowledge/Advanced Skills of: Microsoft Office, EPIC and common Insurance carriers products/portals would be considered an asset
Values and Competencies:
  • Strong interpersonal skills/strong team player
  • Excellent communication, presentation, and facilitation skills
  • Excellent time management and multi-tasking skills
  • Problem Solver
  • Ability to interact professionally and effectively with trainees, team leads, management, and third-party vendors

Acera Insurance is one of the largest independent, employee-controlled brokerages in Canada, with over 60 locations across Alberta, British Columbia, Ontario, and the Yukon. We offer unbiased insurance and risk management solutions with a distinct Canadian perspective. Our collaborative work structure combines our people's strength and expertise to provide greater value, knowledge, and resources to our personal and commercial clients nationwide.

We are an equal opportunity employer and are committed to all forms of diversity in the workplace. All qualified individuals are encouraged to apply.

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