Licensed Plumber or Apprentice Technician

1 month ago

Mississauga, Ontario, Canada Enercare Full time

Enercare stands as one of North America's foremost providers of residential and commercial services, employing around 4,500 professionals under its Enercare and Service Experts brands. We specialize in water heating solutions, water treatment, heating systems, air conditioning units, and a variety of HVAC products, alongside plumbing services and related offerings.

Acknowledged as one of the 'Top Employers in Greater Toronto for 2019', we cultivate a vibrant workplace culture that emphasizes employee recognition and professional growth, complemented by a robust benefits package. Key features include:

  • Commitment to Health & Safety
  • Comprehensive health and dental coverage
  • Defined Contribution Pension Plan
  • Attractive deferred profit-sharing plan
  • Paid leave for volunteering with various charities
  • Opportunities for employee training and development – including an annual tuition allowance
  • WorkPerks available through Venngo
  • Overtime pay and shift differentials
  • Annual tool allowance
  • Company-provided vehicle

If you are dedicated to providing exceptional customer service and aspire to collaborate with top-tier professionals in the HVAC industry, we invite you to consider this opportunity.

Position: Licensed Plumber or Plumbing Apprentice

Reports To: Plumbing Field Manager

Department: Plumbing and Duct Cleaning

Compensation: As per the Collective Agreement

Responsibilities:

  • Deliver superior customer service to ensure customer satisfaction.
  • Efficiently complete diagnostics and repair tasks in alignment with company standards.
  • Ensure all tools and equipment are maintained in safe and operational condition.
  • Maintain the cleanliness and organization of the service vehicle, ensuring it is stocked with necessary materials for plumbing calls.
  • Respond to plumbing service requests, including those under the plumbing and drains protection plan, as well as chargeable services. Handle service requests for electric water heaters professionally and with a customer-centric approach.
  • Adhere to safety protocols at all times.

Qualifications:

  • Valid driver's license with a clean driving record.
  • Certified licensed Plumber in Ontario or an active Plumbing Apprentice.
  • Strong communication skills for effective customer interaction, both written and verbal.
  • Availability to work various shifts.
  • Physically capable of performing heavy lifting tasks.
  • Good mechanical skills, with the ability to operate necessary tools and equipment.
  • Ability to work independently with a focus on results and high performance.
  • Proven commitment to delivering customer-focused service.

This position is part of UNIFOR Local 975.

Enercare is an equal opportunity employer, committed to providing equal employment opportunities regardless of race, color, ancestry, national origin, religion, sex, age, sexual orientation, gender identity, citizenship, marital status, disability, pregnancy, military status, protected veteran status, or other characteristics protected by applicable law. Our recruitment process includes accommodations for applicants with disabilities in accordance with provincial accessibility laws and regulations. All accommodations will consider the applicant's accessibility needs due to disability and are available upon request.

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