Claims Investigator

2 months ago


Regina, Saskatchewan, Canada City of Regina Full time
Job Summary

The City of Regina is seeking a highly skilled Claims Investigator to join our team. As a Claims Investigator, you will be responsible for investigating and processing claims against the City, determining liability, and negotiating settlements.

Key Responsibilities
  • Investigate claims against the City, gathering and analyzing data to determine liability.
  • Review and analyze information provided by departments to determine any liability on the part of the City.
  • Determine degree of negligence, obtain estimates of damage, and prepare loss and recovery documents.
  • Negotiate and finalize claims with individuals, companies, and insurers.
  • Pursue recovery for damage to City property.
  • Participate in legal proceedings, including hearings, mediation, arbitration, discoveries, and trials.
  • Assist the Risk Manager with the annual insurance renewal process.
  • Provide technical advice and interpretation of The Cities Act, other provincial legislation, bylaws, and regulations.
Requirements
  • University degree or College diploma (or equivalent experience) and Chartered Insurance Professional (CIP) or Fellow Chartered Insurance Professional (FCIP).
  • Two to three years of experience as a general claims adjuster in multiple lines of coverage, including liability claims and insurance work.
  • Knowledge of claims handling, procedures, and general insurance industry.
  • Knowledge of claims recovery principles and procedures.
  • Knowledge of the principles, practices, and techniques involved in the processing of insurance claims.
  • Ability to communicate effectively, both orally and in writing.
  • Ability to examine and analyze data and arrive at sound decisions based on data collected.
  • Ability to demonstrate strong negotiation skills and experience in achieving favorable settlements.
  • Ability to make independent decisions and recommend settlements in all varieties of claims.
  • Ability to communicate tactfully and sensitively with the public, City employees, and elected officials.
Working Conditions
  • Must possess a valid driver's license and have a car available for work usage.
Additional Requirements
  • Successful candidate may be required to obtain and provide a satisfactory criminal record check, as per the City of Regina's Criminal Record Check Policy.
  • Successful candidate will be required to provide proof of acquired education.
  • Additional assessments may be conducted to evaluate competencies, knowledge, skills, and abilities.

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