Shift Supervisor
2 weeks ago
We are seeking a highly motivated and experienced Shift Manager to join our team at Tim Hortons. As a Shift Manager, you will be responsible for leading a team of staff and ensuring that our customers receive exceptional service and quality products.
Key Responsibilities- Leadership and Team Management
- Supervise and coordinate the activities of staff who prepare and portion food
- Train staff in job duties, sanitation, and safety procedures
- Ensure that food and service meet quality control standards
- Operations and Administration
- Maintain records of stock, repairs, sales, and wastage
- Monitor and control labor costs
- Ensure that all equipment and facilities are in good working order
- Customer Service
- Ensure that customers receive exceptional service and quality products
- Handle customer complaints and concerns in a professional and courteous manner
- Education
- Secondary (high) school graduation certificate
- Experience
- Will train
- Or equivalent experience
- Skills and Abilities
- Ability to work in a fast-paced environment
- Ability to work under pressure
- Ability to stand for extended periods
The Shift Manager will work in a fast-paced environment and will be required to stand for extended periods. The Shift Manager will also be required to work under pressure and meet deadlines.
Benefits- Night Shift Premium
- Free Parking
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