Shift Supervisor

2 weeks ago


NotreDamedesPrairies, Canada Tim Hortons Full time
Job Summary

We are seeking a highly motivated and experienced Shift Manager to join our team at Tim Hortons. As a Shift Manager, you will be responsible for leading a team of staff and ensuring that our customers receive exceptional service and quality products.

Key Responsibilities
  • Leadership and Team Management
    • Supervise and coordinate the activities of staff who prepare and portion food
    • Train staff in job duties, sanitation, and safety procedures
    • Ensure that food and service meet quality control standards
  • Operations and Administration
    • Maintain records of stock, repairs, sales, and wastage
    • Monitor and control labor costs
    • Ensure that all equipment and facilities are in good working order
  • Customer Service
    • Ensure that customers receive exceptional service and quality products
    • Handle customer complaints and concerns in a professional and courteous manner
Requirements
  • Education
    • Secondary (high) school graduation certificate
  • Experience
    • Will train
    • Or equivalent experience
  • Skills and Abilities
    • Ability to work in a fast-paced environment
    • Ability to work under pressure
    • Ability to stand for extended periods
Working Conditions

The Shift Manager will work in a fast-paced environment and will be required to stand for extended periods. The Shift Manager will also be required to work under pressure and meet deadlines.

Benefits
  • Night Shift Premium
  • Free Parking

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