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Sales Floor Supervisor
3 months ago
We are seeking a dedicated Retail Operations Supervisor to oversee our store's daily activities and ensure a high level of customer satisfaction.
Key Responsibilities- Staff Management: Lead and supervise a team of employees, including apprentices and sales associates.
- Task Assignment: Allocate responsibilities to sales personnel effectively.
- Financial Transactions: Authorize payments and manage cash handling procedures.
- Inventory Management: Order and manage merchandise, ensuring optimal stock levels.
- Returns Processing: Approve the return of goods as necessary.
- Scheduling: Create and maintain work schedules for staff.
- Sales: Actively engage in selling merchandise to customers.
- Reporting: Prepare and present reports on sales performance, inventory, and personnel issues.
- Issue Resolution: Address and resolve customer inquiries, complaints, and supply chain challenges.
- Inventory Organization: Ensure proper organization and maintenance of stock.
- Team Coordination: Oversee and coordinate the activities of team members.
- Education: Secondary (high) school graduation certificate.
- Experience: A minimum of 1 year and up to 2 years in a supervisory role within retail.
- Employment Type: Permanent position.
- Language: Proficiency in English is required.
- Work Hours: Full-time position, 40 hours per week.