Procurement Solutions Specialist

3 weeks ago

Toronto, Ontario, Canada Softchoice Full time

Contract Duration: This is a 6-month contract position with the potential for extension.

About Softchoice:

At Softchoice, we are dedicated to unlocking the potential of individuals and technology. Our organization thrives on the principle that success is a collective achievement. We cultivate a culture of inclusivity and equity, celebrating diverse perspectives, experiences, and backgrounds. Our mission is to empower every individual, ensuring a clear path to success for all. Together, we aim to enhance the lives of our colleagues, customers, partners, and communities.

Your Role:

As a Procurement Solutions Analyst, you will collaborate with Softchoice's clients and our internal IT teams to identify requirements and facilitate the development and testing of integrations between client procurement systems and Softchoice's ordering platform.

Key Responsibilities:

  • Provide guidance and strategic insights to the Sales team and external clients regarding typical business-to-business procure-to-pay integrations and their benefits.
  • Conduct requirements gathering and analysis with clients and internal teams; manage integration-related configuration and process documentation.
  • Oversee and deliver on all client-requested e-procurement projects, including planning, prioritization, risk assessment, execution, and deployment.
  • Assist in negotiations to find practical solutions as necessary.
  • Coordinate with IT teams to implement system or mapping fixes or enhancements.
  • Work alongside IT teams to integrate procurement systems with other enterprise systems (e.g., ERP, CRM) to ensure seamless data flow and process automation.
  • Maintain project timelines with both external and internal stakeholders, employing basic project management techniques; communicate status updates as needed.
  • Contribute to the development and execution of test plans for each integration.
  • Collaborate with sales teams and clients on change management as solutions are deployed.
  • Manage user access and configurations in the procurement networks utilized by our clients.
  • Ensure ongoing maintenance of existing integrations.
  • Provide support to Sales, Accounts Receivable, and clients as required.
  • Assist in resolving issues as necessary.
  • Communicate with procurement networks to troubleshoot and resolve issues.
  • Maintain records of client integrations.
  • Develop and maintain integration presentations for Sales to utilize with clients.

Qualifications:

  • A post-secondary degree or diploma.
  • Strong understanding of the business-to-business procure-to-pay cycle.
  • Familiarity with common integration mechanisms and high-level protocols.
  • A minimum of 3 years of experience with Procurement Networks (e.g., Ariba, Coupa, etc.).
  • At least 3 years of experience with the software development lifecycle (requirements, design, build, QA, UAT, deployment).
  • Excellent communication skills, both verbal and written.
  • Experience in engaging with external clients (sales, customer service, or similar roles).
  • Strong problem-solving skills and experience.
  • Negotiation skills and experience.
  • Ideally, familiarity with various integration document formats such as EDI, TXT, CSV, PDF, tab-delimited, XML, and JSON.
  • Ideally, knowledge of common data integration tools and terms such as AS2, API, FTP, HTTP.

Why Work at Softchoice:

  • Recognized as a Best Workplace in Canada for 19 consecutive years.
  • Certified as a Great Place to Work in the United States for several years.
  • Engage in meaningful work that promotes professional growth.
  • Opportunity to enter and advance within the technology sector.
  • Be part of a high-performance team.
  • Enjoy 2 paid volunteer days per year to support a cause of your choice.
  • Contribute to raising over $3 Million through our staff-run charity, Softchoice Cares.
  • Potential to take an ownership position within Softchoice.

Commitment to Diversity and Inclusion:

Softchoice is an equal opportunity employer dedicated to Diversity, Inclusion & Belonging. We consider individuals for employment without regard to any protected category, including but not limited to race, color, religion, national origin, age, sex, marital status, ancestry, disability, veteran status, gender identity, or sexual orientation.

Accommodation:

Softchoice is proud to provide interview & employment accommodations during the recruitment and hiring process. If you require accommodation to apply or interview for a position, please reach out directly. We are committed to working with you to best meet your needs.

Commitment to Candidate Experience:

Softchoice prioritizes the safety of our candidates and employees. We have implemented virtual interviewing for all candidates and understand that you may need to interview with distractions around you. For those joining our team, we will be onboarding all new employees remotely, ensuring a human and inspiring onboarding experience.

Pre-employment Requirements:

Completion of a satisfactory criminal record check, education verification, and reference checks are required for employment.

EoE/M/F/Vet/Disability

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