Claims Adjuster
4 days ago
About the Role
Auto-Owners Insurance is seeking a motivated and detail-oriented Claims Trainee to join our team. As a Claims Trainee, you will be responsible for handling entry-level insurance claims under close supervision, including investigation, evaluation, and claim resolution.
Key Responsibilities
- Investigate and evaluate insurance claims to determine coverage and liability
- Study insurance policies, endorsements, and forms to develop foundational knowledge on Company insurance products
- Learn and comply with Company claim handling procedures
- Develop entry-level claim negotiation and settlement skills
- Build skills to effectively serve the needs of agents, insureds, and others
- Meet and communicate with claimants, legal counsel, and third-parties
- Develop specialized skills including but not limited to, estimating and use of designated computer-based programs for loss adjustment
- Study, obtain, and maintain an adjuster's license(s), if required by statute within the timeline established by the Company or legal requirements
Requirements
- Bachelor's degree or direct equivalent experience with property/casualty claims handling
- Ability to organize data, multi-task and make decisions independently
- Above average communication skills (written and verbal)
- Ability to write reports and compose correspondence
- Ability to resolve complex issues
- Ability to maintain confidentiality and data security
- Ability to effectively deal with a diverse group of individuals
- Ability to accurately deal with mathematical problems, including geometry (area and volume) and financial areas (such as accuracy in sums, unit costs, and the capacity to read and develop understanding of personal and business finance documents)
- Ability to drive an automobile, possess a valid driver's license, and maintain a driving record consistent with the Company's underwriting guidelines for coverage
- Continually develop product knowledge through participation in approved educational programs
What We Offer
Auto-Owners Insurance offers a wide range of career opportunities and a friendly work environment. We provide a structured training program, employee mentoring, and an excellent compensation and benefits package, including a competitive base salary, matched 401(k), fully-funded pension plan (once vested), and bonus programs. We also offer generous paid time off, including holidays, vacation days, personal time, and sick leave.
Equal Employment Opportunity
Auto-Owners Insurance is an equal opportunity employer. The Company hires, transfers, and promotes on the basis of ability, without consideration of disability, age, sex, race, color, religion, height, weight, marital status, sexual orientation, gender identity, or national origin, or any factor contrary to federal, state, or local law.
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