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Chief Information Technology Officer
2 months ago
Chief Information Technology Officer
CB Canada is seeking a Chief Information Technology Officer for a full-time permanent role. This position will oversee the comprehensive portfolio encompassing software engineering, team leadership, IT support services, cybersecurity measures, infrastructure management, and the deployment of organizational information systems utilizing DevOps methodologies.
Chief Information Technology Officer - Role Overview
- This role is responsible for shaping the future of IT operations, including offshore engagements and departmental personnel, while ensuring the operational success of various business units.
- CB Canada is committed to enhancing both online and in-store customer experiences through significant technological investments.
- The Chief Information Technology Officer will collaborate with all organizational levels to ensure that the IT team is prepared for upcoming technological advancements.
Chief Information Technology Officer - Key Responsibilities
- Formulate, execute, and assess IT governance frameworks to align technology strategies with the company's mission and objectives.
- Design and implement forward-thinking strategies to facilitate innovative and effective use of technology and offshore resources in line with business goals.
- Establish and promote best practices across the organization while ensuring compliance with set objectives.
- Manage risk assessment, resource distribution, project prioritization, and the evaluation of new systems and software solutions.
- Collaborate with leadership to develop multi-year strategic IT plans that adapt to evolving IT landscapes.
- Direct the formulation, allocation, and oversight of IT budgets and strategic initiatives, ensuring alignment with long-term business strategies.
- Participate as a key executive in strategic planning to define and execute the organization's multi-year objectives.
- Lead the creation and implementation of policies regarding IT usage, security, and operational practices.
- Establish clear processes and guidelines to ensure consistent application of IT policies throughout the organization.
- Foster a positive, diverse, and inclusive workplace culture.
- Provide mentorship and development opportunities to enhance team performance and accountability.
- Set clear performance expectations for team members and hold them accountable for achieving these standards.
- Ensure that individual performance goals align with the broader strategic objectives of the organization.
- Maintain high performance levels through effective human resource practices, including recruitment, training, and employee development.
- Oversee a team of associates, both domestically and offshore, ensuring effective collaboration and operational efficiency.
- Engage with various business departments to enhance operational effectiveness through strategic and professional decision-making.
- Understand business requirements and ensure that IT objectives align with desired outcomes.
- Build and sustain relationships across departments and with external partners to remain informed and seek collaborative opportunities.
- Develop strategies to identify and mitigate risks associated with IT systems and infrastructure.
- Contribute to enterprise risk management initiatives and processes.
Chief Information Technology Officer - Required Qualifications
- Over 20 years of experience in IT roles with a robust background in software development.
- At least 10 years in a senior leadership role, with experience in organizational change management and offshore team oversight.
- Extensive IT and business knowledge within the financial services sector, including tax preparation, retail banking, and fintech.
- Proven track record in implementing digital and eCommerce technology solutions.
- Bachelor's degree in Computer Science or a related field, or equivalent professional experience.
- Comprehensive understanding of modern computer science principles and methodologies.
- Experience with Agile, DevOps, Microsoft Azure, and IT Service Management is preferred.
- Strong interpersonal and communication skills, both written and verbal.
- A proactive leader who exemplifies and promotes organizational values.
