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Lead Garage Door Technician

2 months ago


Kelowna, British Columbia, Canada Overhead Door Corporation Full time

Job Summary

We are seeking a highly skilled and experienced Lead Garage Door Technician to join our team at Overhead Door Corporation. As a key member of our operations department, you will be responsible for installing and servicing overhead garage doors, ensuring the highest level of customer satisfaction and quality workmanship.

Key Responsibilities

  • Install and service overhead garage doors, including sectional, rolling steel, fire doors, high-speed doors, security grilles, roll shutters, and bifold doors.
  • Diagnose problems, provide solutions, and carry out required work on overhead doors.
  • Communicate and coordinate with the scheduler on problem-solving, provide solutions, and required parts if needed.
  • Perform welding for installation or repair if required.
  • Effectively assess job scope at the beginning of each job and note any discrepancies to your scheduler immediately.
  • Travel to installation and service sites, including out-of-town locations, as required.
  • Provide estimates for how many person-hours are required for a service call and the cost to fix versus replace doors.
  • Lift at least 75 pounds or more, depending on job scope, and work outside in all different weather conditions.
  • Complete all required paperwork daily and submit it on time at the end of each work day.
  • Participate in the on-call rotation for service, as required.
  • Pass pre-employment screening requirements, including drug, alcohol, and health assessments.
  • Hold a valid driver's license and be able to transport product on trailers and manlifts to and from sites safely.

Requirements

  • Experience in a service/installation industry.
  • Valid driver's license and clean driver's abstract.
  • CDI Certification is an asset but not a requirement.
  • Relevant safety training and tickets are an asset.
  • Experience servicing/installing overhead doors is preferred.
  • Lift up to 75 pounds and work outside in all different weather conditions.
  • Pass pre-employment screening requirements.

We Offer

  • A positive work environment with competitive pay and an excellent benefit plan.
  • Encouragement and support for our technicians and installers in obtaining CDI Certification.
  • Comprehensive technical, safety, and product training provided.
  • Stable, consistent work with an opportunity to build a long-term career with upward mobility.
  • Excellent Health and Dental benefits offered for full-time employees.
  • COR Certified workplace.
  • Equal opportunity employer.