Retail Operations Supervisor
4 weeks ago
As a Retail Operations Supervisor at Swift Quartz Global Services Inc, you will play a crucial role in overseeing daily operations within our retail environment. Your leadership will ensure a seamless shopping experience for our customers while effectively managing staff and resources.
Qualifications- Education: Secondary (high) school graduation certificate
- Experience: 1 to less than 7 months in a retail supervisory role
This position is based in an urban retail setting, where you will be responsible for a variety of tasks aimed at enhancing store performance.
Key Responsibilities- Supervise and mentor a team of staff, including apprentices and sales associates.
- Delegate tasks to sales personnel effectively.
- Recruit, train, and develop team members to achieve high performance.
- Authorize financial transactions and manage payment processes.
- Oversee inventory management and merchandise ordering.
- Handle product returns and ensure compliance with company policies.
- Create and manage work schedules for staff.
- Engage in direct sales activities and assist customers as needed.
- Address and resolve customer inquiries, complaints, and operational challenges.
- Maintain organized inventory and stock levels.
- Manage cash flow and oversee payroll processes.
- Conduct regular performance evaluations for team members.
- Supervise both office and volunteer staff as required.
You will be responsible for supervising a small team of 1 to 2 individuals.
Candidate ScreeningPotential candidates should be prepared to answer questions regarding:
- Availability for shift or on-call work
- Current student status
- Legal eligibility to work in Canada
- Willingness to relocate if necessary
- Proximity to the job location
- Previous experience in retail
- Possession of required certifications
- Necessary equipment for remote work
- Highest level of education completed
- Current field and level of study
- Job Type: Permanent
- Language of Work: English
- Working Hours: 40 hours per week
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