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Retail Store Supervisor

2 months ago


Mission, British Columbia, Canada Mission Recycle Centre LTD. Full time
Job Summary

Mission Recycle Centre LTD. is seeking a highly organized and reliable Retail Store Supervisor to oversee the daily operations of our retail department. As a key member of our team, you will be responsible for ensuring the smooth running of our store, managing sales staff, and maintaining a high level of customer satisfaction.

Key Responsibilities
  • Team Management: Supervise and coordinate the activities of sales staff, providing guidance and support to ensure excellent customer service.
  • Inventory Management: Organize and maintain inventory levels, ensuring that stock is accurately recorded and stored.
  • Customer Service: Resolve customer complaints and issues in a professional and courteous manner.
  • Reporting: Prepare regular reports on sales volumes, merchandising, and personnel matters to inform business decisions.
  • Merchandise Management: Order and authorize the return of merchandise, ensuring that stock levels are maintained and that customers are satisfied.
  • Work Schedules: Establish and manage work schedules to ensure adequate staffing levels and efficient use of resources.
Requirements
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 year to less than 2 years of experience in a retail environment.
  • Personal Qualities: Organized, reliable, and a team player with excellent communication skills.