Crisis Intervention Specialist

2 months ago


Ottawa, Ontario, Canada Donna Cona Full time

Job Title: Crisis Counselor

Job Type: Sub-contract

About the Role:

We are seeking a skilled Crisis Counselor to join our team at Donna Cona. As a Crisis Counselor, you will be responsible for providing emotional support and guidance to individuals in crisis.

Key Responsibilities:

  • Provide crisis counseling services to individuals in need, utilizing active listening and empathetic communication skills.
  • Assess and respond to crisis situations, prioritizing the safety and well-being of clients.
  • Develop and implement crisis intervention plans, working collaboratively with clients and other stakeholders.
  • Provide education and support to clients on coping strategies and resources for managing crisis situations.
  • Collaborate with other professionals, such as social workers and healthcare providers, to ensure comprehensive support for clients.
  • Maintain accurate and confidential records of client interactions and crisis interventions.

Requirements:

  • Minimum of two (2) years of experience in crisis counseling or a related field.
  • Experience working with Indigenous Issues and populations.
  • Excellent customer service skills and ability to handle stressful situations.
  • Good communication and interpersonal skills.
  • Ability to communicate and write in English (French is an asset).
  • Ability to communicate in Cree, Inuktitut, Ojibway, or other Indigenous languages (asset).
  • Security clearance at the level of RELIABILITY (eligible).

What We Offer:

Donna Cona is committed to creating a diverse, equitable, and inclusive workplace. We are an equal opportunity employer and welcome applications from qualified candidates who share our values.



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