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Lead Beauty Retail Operations
2 months ago
At Sephora Canada, we're passionate about beauty and sharing it with the world. Our constant innovation, trendsetting abilities, and dedication to exceptional customer experiences make us the most beloved beauty community in Canada.
As a Store Director (SD), you'll be responsible for leading the overall operations of a specific Sephora store location. This includes direct management of all members of the leadership team and our Beauty Advisors. You'll oversee the client experience, people development, sales, productivity, merchandising, operational efficiencies, and human resource functions for the store.
Your Impact- Entrepreneurial Spirit: Be the expert by demonstrating a strong understanding of the store's sales performance, staffing and payroll, as well as all other controllable expenses within the store.
- Develop Budget Strategies: Maximize store sales and profitability by accurately forecasting sales, ensuring that staffing plans align with business trends, and adjusting payroll accordingly.
- Passionate about Clients: Oversee strategies to provide clients with meaningful in-store experiences and establish Sephora as the leading destination for beauty education through activities like Beauty Studio services, classes, and in-store events.
- Developing Your Team: Maintain a strong, positive culture based on Sephora's Values within the store through regular coaching and career conversations, education and training, along with feedback and performance management.
We'd love to hear from you if:
- You have three to five years of experience in a leadership role at an equivalent sales volume store or internal experience.
- You possess excellent verbal/written communication skills and the ability to influence business partners at all levels in a clear and concise manner.
- You have a proven ability to create teams by attracting and identifying talented store leaders who can train and develop Beauty Advisors to drive sales and deliver outstanding client service.
- You have a proven ability to be a leader on the sales floor, developing, coaching, training our team members while leading them to success through company initiatives.
