Shift Manager

3 weeks ago


Vaughan, Ontario, Canada Tim Hortons Full time
Job Title: Shift Manager

We are seeking a highly skilled and experienced Shift Manager to join our team at Tim Hortons. As a Shift Manager, you will be responsible for leading a team of staff members and ensuring that our customers receive exceptional service and high-quality food.

Key Responsibilities:
  • Lead and manage a team of staff members to achieve sales and customer satisfaction goals
  • Supervise and coordinate the activities of staff members to ensure efficient service and food preparation
  • Train staff members in job duties, sanitation, and safety procedures
  • Estimate ingredient and supply requirements for meal preparation
  • Ensure that food and service meet quality control standards
  • Address customer complaints and concerns in a professional and courteous manner
  • Prepare and submit reports to management
Requirements:
  • 1-2 years of experience in a supervisory or management role in the food service industry
  • Excellent leadership and communication skills
  • Ability to work in a fast-paced environment and meet deadlines
  • Physical stamina to stand for extended periods and lift up to 25 pounds
What We Offer:
  • Competitive salary and benefits package
  • Opportunities for career advancement and professional growth
  • A dynamic and supportive work environment
How to Apply:

If you are a motivated and experienced leader who is passionate about delivering exceptional customer service, please submit your application, including your resume and a cover letter, to [insert contact information].


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