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QNX Systems Software Engineer
2 months ago
Worker Sub-Type:
RegularJob Description:
Location: Fulltime, onsite
Integration/Support Developer (Services Team)
Company:
QNX Software Systems is a leading provider of reliable and secure operating systems, hypervisors, frameworks, and development tools, offering expert support and services for creating the world's most essential embedded systems. As pioneers in embedded technology, QNX Software Systems delivers proven foundational software, including our deterministic microkernel real-time operating system (RTOS), safety-certified products, middleware, and security solutions, all specifically designed for embedded applications.
Our software is trusted by a significant number of top automotive manufacturers and is utilized in over 235 million vehicles worldwide. Our foundational products have been pre-certified to ISO 26262 ASIL D, and we provide a comprehensive range of board support packages, professional services, AUTOSAR adaptive support, and middleware solutions – from acoustic management to digital cockpits and advanced driving assistance systems (ADAS) – to expedite development and assist OEMs in meeting their production timelines.
Job Summary:
The Systems Software Developer is responsible for delivering professional integration services and solutions for all QNX products. This role involves resolving complex technical challenges and employing innovative thinking to develop and deliver solutions for customer inquiries. The Systems Software Developer serves as a consultative partner, providing expertise, analysis, and guidance to external clients. Additionally, the developer will cultivate strong working relationships with various internal stakeholders to address issues that enhance the customer experience.
Key Accountabilities:
Engages in diverse troubleshooting and customer service tasks related to all QNX products (Networking, USB, Kernel, Safety, Security, Hypervisor, Graphics, IDE, tools, etc.). Documents, supports, and resolves consumer inquiries concerning QNX products and escalates issues to the appropriate teams when necessary. Collaborates with colleagues to proactively and reactively address technical challenges while demonstrating innovative problem-solving skills.
Minimum Required Qualifications:
Education and Experience
Post-secondary certificate or diploma in Computer Science, Mathematics, Engineering, or a related field;1-3+ years of customer service experience in a relevant environment;An equivalent combination of education and/or experience may be considered;Technical Requirements
Must have strong C programming skills;Must have excellent interpersonal and customer service abilities;Must have outstanding written and verbal communication skills;Knowledge of shell scripting languages, GCC, and GDB is considered an asset;Experience with large projects involving high levels of integration is advantageous;Exceptional problem-solving and analytical thinking skills, including the ability to identify and analyze technical issues;Working knowledge of POSIX/Unix operating systems and embedded software development principles;Strong time management and multitasking capabilities;Proven ability to handle sensitive matters with diplomacy, tact, and confidentiality;Hands-on experience with embedded systems is a plus;A genuine enthusiasm and desire to learn about new technologies;Scheduled Weekly Hours:
40