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Food Service Team Lead

2 months ago

Aurora, Ontario, Canada Saisethsons Hospitality Toronto Inc. oa Tim Hortons Full time
Job Summary

We are seeking a highly skilled Food Service Supervisor to join our team at Saisethsons Hospitality Toronto Inc. o/a Tim Hortons. As a key member of our operations team, you will be responsible for overseeing the daily activities of our food service staff, ensuring exceptional customer service, and maintaining high standards of food quality and safety.

Key Responsibilities
  • Supervise and coordinate the activities of food service staff, including cooks, servers, and kitchen helpers.
  • Train staff in job duties, sanitation, and safety procedures to ensure a safe and healthy work environment.
  • Estimate ingredient and supply requirements for meal preparation and maintain accurate records of stock, repairs, sales, and wastage.
  • Establish work schedules and ensure that food and service meet quality control standards.
  • Address customer complaints and concerns in a professional and courteous manner.
  • Prepare and submit reports on sales, inventory, and other relevant metrics.
Requirements
  • 1-2 years of experience in a food service supervisory role.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • High school diploma or equivalent required.
What We Offer
  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.