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Quality Improvement Supervisor
2 months ago
ABOUT US
Smartrend Manufacturing Group (SMG), Inc. is one of Manitoba's rapidly expanding enterprises, dedicated to enhancing safety in the school bus sector and minimizing emissions in electric vehicle charging systems. We engage in groundbreaking, patented technologies that positively influence our environment. Our unwavering commitment to our clients, team members, and the core values that underpin SMG has been a constant throughout our impressive growth journey:
- People – our workforce is our greatest asset
- Passion – we demonstrate our dedication through our actions
- Priority – our customers come first, every day, in all we do
- Partnership – fostering collaboration with each other, our clients, and our suppliers
ROLE OVERVIEW
At SMG, quality is fundamental to our operations. The Quality Manager is a proactive strategic thinker and implementer, responsible for developing and refining policies, procedures, and processes for the organization. The ideal candidate excels in a fast-paced setting, adept at managing multiple priorities. As a customer-facing role, the Quality Manager must possess outstanding customer service, communication, and interpersonal skills. With a background in mechanics, this individual finds fulfillment in establishing processes that direct the company's quality initiatives while fostering a culture of quality and continuous improvement from the ground up.
KEY RESPONSIBILITIES
- Integrate quality activities across all manufacturing divisions to align planning and priorities with company objectives.
- Address and resolve quality control issues in collaboration with the quality team, vendors, customers, and production personnel.
- Lead initiatives to enhance quality control and assurance processes, including documentation, reporting, and performance metrics.
- Organize and oversee audits with various OEM clients.
- Develop and strengthen existing quality inspection standards based on internal engineering and customer specifications.
- Facilitate collaboration between the quality team and other departments within the organization.
- Enhance and manage internal and external corrective and preventive action processes.
- Work with internal teams to implement vendor quality improvement strategies.
- Coordinate and assist with vendor and product inspections as necessary.
- Manage coordination between quality teams in Canada and international locations.
- At least 5 years of experience in a quality leadership position within a manufacturing environment.
- Exceptional written and verbal communication abilities.
- Strong organizational and leadership capabilities.
- Comprehensive understanding of quality procedures.
- Proficient in Microsoft tools and quality-related software.
- Willingness to travel within Canada, the USA, and internationally as required.
BENEFITS OF JOINING OUR TEAMShare your enthusiasm and ambition with us, and we will create an environment where your valuable contributions are recognized and rewarded with professional growth and job satisfaction. We offer an attractive benefits package for our team members, including:
- Competitive starting salary ranging from $90,000 to $110,000, based on experience
- Annual performance-based bonus of 15%.
- Comprehensive group insurance plan with health spending account
- Paid vacation time
- Company-paid shutdown from Christmas to New Year's
- Matching RRSP program
We appreciate all applicants for their interest; however, only those selected for an interview will be contacted.