Claims Consultant, Surety

2 months ago


Toronto, Ontario, Canada Intact Financial Corporation Full time
About the Role

We're seeking a highly skilled Claims Consultant, Surety to join our team. As a key member of our National Surety Claims Department, you'll work collaboratively with a high-performing team of Specialty Lines Claims professionals to manage and handle Surety claims.

Key Responsibilities
  • Oversee and handle complex claims on surety bonds, assessing coverage, liability, quantum, and recovery of loss activities.
  • Maintain relationships and synergy with Surety Underwriting and provide client support on moderately complex claims-related matters.
  • Work closely with your Manager to develop and recommend strategies for file handling and resolution of claims.
  • Provide coaching to file handlers working on complex default exposures.
  • Stay up-to-date with industry trends and collaborate with the Management team to develop strategies to proactively manage those trends.
  • Navigate and determine strategies relating to insolvencies and dealing with Trustee/Receivers as they arise.
  • Demonstrate strong negotiating and problem-solving skills, following through to execution and resolution of a claim.
  • Manage internal and external resources, such as legal counsel and consultants, to assist with claims handling.
  • Assist management with driving changes as needed and help strategize initiatives for the department.
  • Maintain a collaborative and transparent communication with all stakeholders associated with the Surety line of business.
Requirements
  • Legal degree is an asset.
  • Minimum of 5-10 years of surety claim experience.
  • Management, coaching, and mentoring experience is an asset.
  • Positive attitude while adapting to changing priorities and taking ownership of work.
  • Ability to adapt to a constantly changing environment and drive changes as needed.
  • Self-starter with the ability to work independently under minimal supervision.
  • Excellent analytical and decision-making skills with attention to detail.
  • High level of accountability, integrity, and confidentiality.
  • Flexibility with travel, as required.
About Us

At Intact Financial Corporation, we value diversity and strive to create an inclusive, accessible workplace where all individuals feel valued, respected, and heard. We're committed to supporting our employees in reaching their goals with tools, opportunities, and flexibility.

We offer a dynamic workplace learning ecosystem, inclusive employee-led networks, and a Community Impact program that allows you to contribute to your community in a meaningful way.

We're an equal opportunity employer and welcome applications from diverse candidates. If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity.



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