Customer Engagement Specialist

2 months ago


Oakville, Ontario, Canada ShelfGenie Full time

About ShelfGenie

ShelfGenie is a leading provider of custom pull-out shelves, dedicated to maximizing storage potential and improving accessibility in homes. We transform spaces by offering innovative solutions that enhance organization and functionality.

Position Overview

We are seeking a motivated and engaging Customer Engagement Specialist to represent our brand at various events and exhibitions. Your primary focus will be generating leads and scheduling consultations for our design services. This role requires exceptional communication skills, enthusiasm, and the ability to connect with potential customers and showcase the benefits of ShelfGenie's products.

Key Responsibilities

  1. Engage with event attendees, sparking interest in our products and services.
  2. Educate potential customers about the advantages of pull-out shelves and our customized solutions.
  3. Collect contact information and follow up with leads to schedule design consultations.
  4. Maintain a well-organized booth display and promotional materials.
  5. Provide detailed information about pricing, promotions, and financing options.
  6. Keep accurate records of leads and appointments booked.

Qualifications

  • Excellent interpersonal and communication skills.
  • Enthusiastic and outgoing personality.
  • Self-motivated and proactive approach to work.
  • Ability to collaborate effectively within a team and independently.
  • Basic understanding of home organization and storage solutions is beneficial.
  • Prior experience in sales, customer service, or event promotion is an asset.

Compensation

This position offers a competitive compensation package, including an hourly wage and generous commissions for appointments booked and converted into sales.



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