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Hotel Operations Manager

2 months ago


Lake Louise, Canada Lake Louise Inn Full time
Hotel Clerk Supervisor Job Description

We are seeking a highly skilled Hotel Clerk Supervisor to join our team at Lake Louise Inn. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day operation of our hotel.

Key Responsibilities:
  • Client Support: Assist guests with special needs, providing exceptional customer service and ensuring their stay is enjoyable and memorable.
  • Team Management: Coordinate, assign, and review work for our hotel staff, ensuring they have the necessary tools and support to excel in their roles.
  • Staff Development: Hire and train new staff members, teaching them the skills and knowledge required to succeed in their positions.
  • Operations: Maintain the operation of our computer systems, equipment, and machinery, arranging for repairs as needed to ensure business continuity and customer satisfaction.
Requirements:
  • Education: Secondary (high) school graduation certificate or equivalent experience.
  • Experience: 1 year to less than 2 years of experience in a similar role.
  • Benefits: Competitive salary, dental plan, health care plan, and permanent employment.
  • Language: English.
  • Work Hours: 40 hours per week.