Veterinary Client Service Representative

4 weeks ago


Hamilton, Ontario, Canada MHMI Full time
Client Services Representative Opportunity

We are seeking a highly motivated and experienced Client Services Representative to join our dynamic team at MHMI's Urgent Care Veterinary Hospital in Stoney Creek. As a key member of our team, you will play a vital role in providing exceptional client service and supporting the delivery of high-quality patient care.

About the Role:

  • Provide exceptional client service and support to our clients and their pets
  • Work collaboratively with our veterinary team to ensure seamless communication and coordination of patient care
  • Assist with administrative tasks, including scheduling, billing, and record-keeping
  • Contribute to the development and implementation of client service initiatives and programs

What We Offer:

  • A competitive wage rate, dependent on experience
  • Continuing education opportunities to support your professional growth and development
  • A comprehensive health benefits package, including medical, dental, and vision coverage
  • An employee assistance program to support your overall well-being
  • Paid vacation time to relax and recharge
  • Generous veterinary discounts to support your own pets' care
  • A strong leadership team that provides guidance, advice, and support to help you succeed in your role

Requirements:

  • Previous experience in a veterinary or customer service role
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks and responsibilities
  • High school diploma or equivalent required; post-secondary education in a related field an asset


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