Veterinary Client Service Representative
4 weeks ago
We are seeking a highly motivated and experienced Client Services Representative to join our dynamic team at MHMI's Urgent Care Veterinary Hospital in Stoney Creek. As a key member of our team, you will play a vital role in providing exceptional client service and supporting the delivery of high-quality patient care.
About the Role:
- Provide exceptional client service and support to our clients and their pets
- Work collaboratively with our veterinary team to ensure seamless communication and coordination of patient care
- Assist with administrative tasks, including scheduling, billing, and record-keeping
- Contribute to the development and implementation of client service initiatives and programs
What We Offer:
- A competitive wage rate, dependent on experience
- Continuing education opportunities to support your professional growth and development
- A comprehensive health benefits package, including medical, dental, and vision coverage
- An employee assistance program to support your overall well-being
- Paid vacation time to relax and recharge
- Generous veterinary discounts to support your own pets' care
- A strong leadership team that provides guidance, advice, and support to help you succeed in your role
Requirements:
- Previous experience in a veterinary or customer service role
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize multiple tasks and responsibilities
- High school diploma or equivalent required; post-secondary education in a related field an asset
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