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Customer Service Specialist

3 months ago

SaintEustache, Quebec, Canada RONA Full time
Position Overview:
As a Customer Service Specialist in the Building Supplies sector, you will play a vital role in enhancing customer satisfaction and driving sales within our Lumber and Building Materials department.

Language:
English
Français (CA)

Why Join Us?
At RONA, we pride ourselves on fostering a welcoming and secure workplace. Our commitment to work-life balance and exclusive employee benefits, including:
- Comprehensive insurance (subject to certain conditions)
- Annual salary evaluations
- Opportunities for career progression
- Active community involvement
- Collaborative teamwork and continuous training
- A thorough onboarding program for new employees
- Incentives for students
and much more.

With over 22,000 dedicated team members, we are passionate about helping our customers realize their projects and making a positive impact in the communities we serve.

Your Responsibilities:
- Warmly welcome customers and ensure a positive shopping experience.
- Evaluate customer requirements and offer knowledgeable guidance on products in the Lumber and Building Materials department.
- Actively contribute to meeting sales targets.
- Stay informed about new product offerings and their features.
- Be knowledgeable about current promotions and marketing materials.
- Participate in the upkeep and organization of your department.
- Adhere to company policies regarding loss prevention, product damage, and health and safety regulations.

Qualifications:
If you are friendly, detail-oriented, and dedicated to delivering exceptional customer service, you may be an excellent fit for our team.

Preferred Qualifications:
- Previous experience in customer service, particularly within the Lumber and Building Materials sector.

RONA is committed to promoting diversity and inclusion in the workplace. We welcome applications from all qualified individuals, regardless of race, color, religion, sexual orientation, gender, nationality, age, disability, or any other protected status.