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Head of Ticket Sales
3 months ago
The Director of Ticket Sales & Business Development is a pivotal role within our organization.
Work Schedule:
Full-time, with availability required during days, evenings, and weekends.
Company Overview:
Jacobson & Greiner Group is a distinguished entity in the sports industry, recognized for its commitment to excellence and community engagement.
Position Overview:
Reporting directly to the Governor, the Director of Ticket Sales & Business Development will spearhead initiatives aimed at enhancing customer engagement, driving revenue growth, and executing strategic objectives aligned with our vision.
Key Responsibilities:
- Generate revenue through exceptional customer entertainment experiences by selling season ticket packages, mini plans, flexible options, premium seating arrangements, and individual tickets.
- Engage with customers primarily through effective database management, utilizing software tools, and conducting both outbound and inbound communications.
- Collaborate closely with the box office to ensure seamless execution of business operations initiatives.
- Oversee the customer database and devise innovative strategies to enhance communication with our clientele.
- Formulate strategies to optimize existing ventures, conduct risk assessments, perform strategic analyses, and initiate new projects in line with the organization's strategic direction.
- Provide weekly reports on sales revenue and venture performance to management.
- Design and implement fan surveys, organize fan events, and host special gatherings.
- Fulfill game day responsibilities as assigned.
- Exhibit a dynamic personality and strong work ethic.
- Establish and nurture professional relationships with staff, management, customers, and corporate partners.
- Adhere to company policies and comply with industry regulations and provincial legislation.
- Collaborate with business operations, hockey operations, and centralized services teams for daily operational needs.
Qualifications:
- Preferred college-level education in sales, marketing, or the sports industry.
- Experience in volume sales and database management is advantageous.
- Familiarity with customer relationship management software is preferred.
- Sales experience in various business environments is also beneficial.
- A strong work ethic and accountability for self-performance are essential.
We appreciate all applications; however, only candidates selected for further consideration will be contacted. Successful candidates will be required to provide proof of qualifications upon hire, as per the requirements of the position.
