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Restaurant Operations Manager

2 months ago

Barrie, Ontario, Canada Lone Star Texas Grill Full time

Job Summary

Lone Star Texas Grill is seeking a highly skilled and experienced Restaurant Operations Manager to lead our team and drive business success. As a key member of our management team, you will be responsible for overseeing all aspects of restaurant operations, including managing staff, maintaining high standards of customer service, and driving sales growth.

Key Responsibilities

  • Operations Management: Oversee the day-to-day operations of the restaurant, ensuring seamless execution of our business model and high standards of quality and service.
  • Staff Management: Lead and develop a high-performing team of culinary and service staff, providing coaching, training, and feedback to ensure excellent customer service and high-quality food preparation.
  • Sales Growth: Develop and implement strategies to drive sales growth, including menu engineering, pricing, and promotions.
  • Customer Service: Ensure exceptional customer service, responding to customer feedback and concerns, and implementing initiatives to improve customer satisfaction.
  • Inventory Management: Manage inventory levels, ordering, and stock control to minimize waste and optimize profitability.
  • Financial Management: Analyze financial performance, including sales, labor, and inventory costs, and implement initiatives to improve profitability.

Requirements

  • Experience: Previous experience in restaurant management, preferably in a senior role, with a proven track record of success in driving sales growth and improving customer satisfaction.
  • Skills: Strong leadership and communication skills, with the ability to motivate and develop a high-performing team. Excellent analytical and problem-solving skills, with the ability to analyze financial data and implement initiatives to improve profitability.
  • Certifications: Smart Serve Certification and Standard First Aid and Food Handlers certificate preferred.