Network Infrastructure Specialist
4 weeks ago
Telesat stands as a distinguished global satellite operator, providing dependable and secure satellite-based communication solutions across various industries for over fifty years. Emphasizing teamwork and face-to-face interactions, Telesat promotes a hybrid work model where employees are encouraged to work from the office three days a week to enhance productivity. They are currently in search of an Infrastructure Technician to contribute to their operations in Gatineau, Quebec.
Key Responsibilities:
- Address incoming support requests from users in a professional manner
- Diagnose and resolve basic technical issues for users
- Assist with more intricate problems escalated by initial support
- Monitor and document issues to ensure prompt resolution
Qualifications & Experience Required:
- Technical diploma accompanied by 2-3 years of relevant experience
- Proficiency in hardware maintenance and repair
- Strong analytical abilities and troubleshooting expertise
- Capability to handle multiple priorities in a dynamic environment
- Exceptional interpersonal and communication skills
Work Environment:
- Comfortable working conditions with onsite installations
- Moderate visual focus on video display terminals
- Potential travel requirements of up to 10%
- Occasional overtime may be necessary
Telesat is committed to fostering equality in the workplace and offers accommodations for candidates throughout the interview process. If you are a motivated individual with a keen interest in technical support, this position may align perfectly with your career aspirations.
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