Accounting Application Specialist

12 hours ago


Canada 360 Inc. Full time
Accounting Application Specialist

We are seeking a highly skilled Accounting Application Specialist to join our team at 360 Inc. in a hybrid mode. As a key member of our support team, you will be responsible for resolving complex software issues, providing exceptional customer service, and working closely with clients to understand their software and vehicle sales processes.

Key Responsibilities:
  • Support and resolve complex software issues escalated by our level 1 support team
  • Work closely with customers to understand their software and vehicle sales processes
  • Coordinate problem resolution by analyzing and prioritizing tickets for our development team
  • Maintain up-to-date knowledge of our software to provide autonomous support
  • Support customers and the installation team in the implementation of products
Requirements:
  • Minimum of 3 years of experience in the automotive field or equivalent experience
  • Mandatory bilingualism in English and French
  • Good knowledge of automotive sales accounting
  • Understanding of inventory management concepts
  • Strong interpersonal communication and customer service skills
  • Very comfortable with computer tools
What We Offer:
  • Hybrid work and flexible hours
  • Computer equipment provided for home and office use
  • Unlimited virtual medical clinic for you and your family
  • Social events: happy hour, team dinners, Halloween, Christmas party, children's Christmas...

We are a warm, family-like, and flexible work environment. We are all at the heart of the customer service process, and each of us is encouraged to take an interest in all the products and technical aspects of the company.



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