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Shift Manager

2 months ago

Milton, Ontario, Canada PETRO-CANADA(A&W) Full time
About the Role

We are seeking a highly motivated and experienced Shift Manager to join our team at PETRO-CANADA(A&W). As a Shift Manager, you will be responsible for overseeing the daily operations of our fast food restaurant, ensuring that our customers receive exceptional service and that our food meets the highest quality standards.

Key Responsibilities
  • Leadership and Supervision
    • Supervise and coordinate the activities of staff who prepare and portion food
    • Train staff in job duties, sanitation, and safety procedures
    • Establish methods to meet work schedules
  • Customer Service
    • Ensure that food and service meet quality control standards
    • Address customers' complaints or concerns
  • Operations and Administration
    • Maintain records of stock, repairs, sales, and wastage
    • Prepare and submit reports
  • Team Management
    • Supervise 3-4 people or 5-10 people, including food service counter attendants and food preparers
Requirements
  • Education
    • Secondary (high) school graduation certificate
  • Experience
    • 7 months to less than 1 year of experience in a fast-paced environment
  • Skills
    • Excellent oral communication skills
    • Efficient interpersonal skills
    • Client focus
    • Flexibility
    • Team player
Working Conditions
  • Fast-paced environment
  • Standing for extended periods
  • Physically demanding