Current jobs related to Advisory Agent Member and Client Experience Specialist - Rimouski, Quebec - Desjardins

  • Advisory Agent Member and Client Experience Specialist

    1 month ago

    Rimouski, Quebec, Canada Desjardins Full time

    Job Title: Advisory Agent Member and Client ExperienceDesjardins is seeking a highly skilled and experienced Advisory Agent Member and Client Experience professional to join our team.About the Role:This is a temporary position for 18 months, working full-time on site. As an Advisory Agent Member and Client Experience professional, you will play a key role in...

  • Advisory Agent Member and Client Experience Specialist

    1 month ago

    Rimouski, Quebec, Canada Desjardins Full time

    Job Title: Advisory Agent Member and Client ExperienceDesjardins is seeking a highly skilled and experienced Advisory Agent Member and Client Experience professional to join our team.About the Role:This is a temporary position for 18 months, working full-time on site. As an Advisory Agent Member and Client Experience professional, you will play a key role in...

  • Advisory Agent Member and Client Experience Specialist

    1 month ago

    Rimouski, Quebec, Canada Desjardins Full time

    Job Title: Advisory Agent Member and Client ExperienceDesjardins is seeking a highly skilled and experienced Advisory Agent Member and Client Experience professional to join our team.About the Role:This is a temporary position for 18 months, working full-time on site. As an Advisory Agent Member and Client Experience professional, you will play a key role in...

  • Advisory Agent Member and Client Experience Specialist

    1 month ago

    Rimouski, Quebec, Canada Desjardins Full time

    Job Title: Advisory Agent Member and Client ExperienceDesjardins is seeking a highly skilled and experienced Advisory Agent Member and Client Experience professional to join our team.About the Role:This is a temporary position for 18 months, working full-time on site. As an Advisory Agent Member and Client Experience professional, you will play a key role in...

  • Advisory Agent Member and Client Experience Specialist

    1 month ago

    Rimouski, Quebec, Canada Desjardins Full time

    Job Title: Advisory Agent Member and Client ExperienceTemporary position for 18 months (On call)The work mode arrangement for the position is full-time on siteAbout the RoleAs a member and client experience advisory agent, you will play a key role in ensuring that members and clients have a positive experience with our organization. Your primary...

  • Advisory Agent Member and Client Experience Specialist

    1 month ago

    Rimouski, Quebec, Canada Desjardins Full time

    Job Title: Advisory Agent Member and Client ExperienceTemporary position for 18 months (On call)The work mode arrangement for the position is full-time on siteAbout the RoleAs a member and client experience advisory agent, you will play a key role in ensuring that members and clients have a positive experience with our organization. Your primary...

  • Customer Experience Specialist

    3 weeks ago

    Rimouski, Quebec, Canada beBee Professionals Full time $30,000 - $45,000

    We are looking for a highly skilled Customer Experience Specialist to join our team at beBee Professionals. The ideal candidate will have a strong background in customer service and be able to provide exceptional service to our customers.Key Responsibilities:Provide information about products and services to customers.Handle customer inquiries and resolve...

  • Client Care Specialist

    3 weeks ago

    Rimouski, Quebec, Canada beBee Professionals Full time $30,000 - $45,000

    We are seeking a highly skilled Client Care Specialist to join our team in Rimouski, Canada. In this role, you will provide essential care and support to clients, enhancing their quality of life and promoting independence.Key Responsibilities:Assist clients with personal care, including hygiene, dressing, and mobility.Provide support with medication...

  • Agent de sécurité événementiel

    2 months ago

    Rimouski, Quebec, Canada GardaWorld Full time

    Prêt à protéger les événements?A GardaWorld, nous croyons que chaque événement est une expérience unique et mémorable, et nous sommes fiers de jouer un rôle essentiel dans sa réussite en assurant la sécurité de tous les participants. En tant qu'agent de sécurité événementiel, vous serez un gardien vigilant qui veillera à ce que chaque...

  • Agent de sécurité événementiel

    2 months ago

    Rimouski, Quebec, Canada GardaWorld Full time

    Prêt à protéger les événements?A GardaWorld, nous croyons que chaque événement est une expérience unique et mémorable, et nous sommes fiers de jouer un rôle essentiel dans sa réussite en assurant la sécurité de tous les participants. En tant qu'agent de sécurité événementiel, vous serez un gardien vigilant qui veillera à ce que chaque...

  • Agent de sécurité événementiel

    2 months ago

    Rimouski, Quebec, Canada GardaWorld Full time

    Prêt à protéger les événements?A GardaWorld, nous croyons que chaque événement est une expérience unique et mémorable, et nous sommes fiers de jouer un rôle essentiel dans sa réussite en assurant la sécurité de tous les participants. En tant qu'agent de sécurité événementiel, vous serez un gardien vigilant qui veillera à ce que chaque...

  • Agent de sécurité événementiel

    1 month ago

    Rimouski, Quebec, Canada GardaWorld Full time

    Prêt à protéger les événements?A GardaWorld, nous croyons que chaque événement est une expérience unique et mémorable, et nous sommes fiers de jouer un rôle essentiel dans sa réussite en assurant la sécurité de tous les participants. En tant qu'agent de sécurité événementiel, vous serez un garde vigilant qui veillera à ce que chaque...

  • Agent de sécurité événementiel

    2 months ago

    Rimouski, Quebec, Canada GardaWorld Full time

    Prêt à protéger les événements?A GardaWorld, nous croyons que chaque événement est une expérience unique et mémorable, et nous sommes fiers de jouer un rôle essentiel dans sa réussite en assurant la sécurité de tous les participants. En tant qu'agent de sécurité événementiel, vous serez un gardien vigilant qui veillera à ce que chaque...

  • Agent de sécurité événementiel

    1 month ago

    Rimouski, Quebec, Canada GardaWorld Full time

    Prêt à protéger les événements?A GardaWorld, nous croyons que chaque événement est une expérience unique et mémorable, et nous sommes fiers de jouer un rôle essentiel dans sa réussite en assurant la sécurité de tous les participants. En tant qu'agent de sécurité événementiel, vous serez un garde vigilant qui veillera à ce que chaque...

  • Agent de sécurité industriel

    2 months ago

    Rimouski, Quebec, Canada GardaWorld Full time

    Prêt à protéger les installations?Êtes-vous passionné par la sécurité et désireux de rejoindre une entreprise en pleine croissance? Lulumco, un client de GardaWorld et un acteur clé dans son domaine, recherche actuellement un Agent de Sécurité pour renforcer son équipe.En tant qu'Agent de Sécurité chez Lulumco, vous serez chargé de veiller à...

  • Agent de sécurité événementiel

    2 months ago

    Rimouski, Quebec, Canada GardaWorld Full time

    Prêt à protéger les événements?A GardaWorld, nous croyons que chaque événement est une expérience unique et mémorable, et nous sommes fiers de jouer un rôle essentiel dans sa réussite en assurant la sécurité de tous les participants.En tant qu'agent de sécurité événementiel, vous serez un gardien vigilant qui veillera à ce que chaque...

  • Agent de sécurité événementiel

    2 months ago

    Rimouski, Quebec, Canada GardaWorld Full time

    Prêt à protéger les événements?A GardaWorld, nous croyons que chaque événement est une expérience unique et mémorable, et nous sommes fiers de jouer un rôle essentiel dans sa réussite en assurant la sécurité de tous les participants.En tant qu'agent de sécurité événementiel, vous serez un gardien vigilant qui veillera à ce que chaque...

  • Banking Advisor

    1 month ago

    Rimouski, Quebec, Canada National Bank Full time

    About the RoleWe are seeking a highly motivated and customer-focused Banking Advisor to join our team at National Bank. As a Banking Advisor, you will play a key role in providing exceptional client service and building strong relationships with our clients.Key ResponsibilitiesListen to clients' needs and resolve complex situationsProvide advice and offer...

  • Banking Advisor

    1 month ago

    Rimouski, Quebec, Canada National Bank Full time

    About the RoleWe are seeking a highly motivated and customer-focused Banking Advisor to join our team at National Bank. As a Banking Advisor, you will play a key role in providing exceptional client service and building strong relationships with our clients.Key ResponsibilitiesListen to clients' needs and resolve complex situationsProvide advice and offer...

  • Agent de sécurité événementiel

    2 months ago

    Rimouski, Quebec, Canada GardaWorld Full time

    Prêt à protéger l'expérience?A GardaWorld, nous croyons que chaque événement est une occasion unique de créer des souvenirs inoubliables. Nous sommes fiers de jouer un rôle essentiel dans sa réussite en assurant la sécurité de tous les participants.En tant qu'agent de sécurité événementiel, vous serez un gardien vigilant qui veillera à ce que...

Advisory Agent Member and Client Experience Specialist

2 months ago

Rimouski, Quebec, Canada Desjardins Full time

**Temporary Position for 18 Months**

The work mode arrangement for this position is full-time on-site.

As a member and client experience advisory agent, you will play a key role in enhancing the overall experience of our members and clients. Your primary responsibility will be to ensure that they feel welcome, listened to, and satisfied with the services provided.

You will support and advise members and clients on available financial products and services, promoting the organization's cooperative values through your support. You will also be responsible for opening accounts, assisting with financial transactions, and providing personalized solutions to meet their needs.

**Key Responsibilities:**

  • Support members and clients by informing them of existing applications and technological tools that can help them perform transactions and operations independently.
  • Contribute to business development and maintain business relationships through service delivery and activities.
  • Assist members and clients who have encountered fraud or irregularities, monitoring and processing transactions required to settle their cases.
  • Stay up-to-date on the latest standards, products, and services in your field.
  • Uphold compliance, security, and risk management standards.

**Requirements:**

  • High school diploma in a related field.
  • A minimum of three years of relevant experience.
  • Knowledge of French is required.
  • Knowledge of all counter and convenience products and services.
  • Knowledge of all Desjardins products and services aimed at caisse members and those offered by business centers, components, distribution networks/channels, and those of competitors.
  • Knowledge of integrating data into systems.
  • Knowledge of security measures, legal framework, and internal controls.
  • Understanding of the philosophy and fundamentals of financial services cooperatives.
  • Knowledge of operating procedures related to convenience products and services and transactions.
  • Knowledge of service standards.
  • Effective communication skills, situational adaptability, and technical savvy.