Director of Inventory Management

1 week ago


Saskatoon, Saskatchewan, Canada Encore Global Full time
Job Title: Director, Inventory Control

At Encore Global, we are seeking a highly skilled and experienced Director, Inventory Control to join our team. This role is responsible for achieving revenue and profitability goals for assigned locations.

Key Responsibilities:
  • Drive Results by managing an efficient and profitable operation with a focused approach on revenue maximization and profitability using cost control measures in accordance with the company's standard operating procedures.
  • Achieve Encore's financial goals for the location(s) by effectively managing labor, equipment sub-rentals, and other costs.
  • Utilize the Company billing system to coordinate invoicing activities and ensure that billing is reviewed and approved by clients.
  • Participate in business review presentations as needed, in collaboration with regional management.
  • Review and manage location P & L and develop action plans to address deficiencies/grow the business.
  • Ensure that all equipment and services are delivered on time, in good working condition, and as specified by clients and the venue, and in accordance with brand standards.
  • Use inventory control procedures to maintain proper inventory levels while also maintaining safety, security, and quality assurance of equipment.
  • See the Big Picture by efficiently sharing labor and equipment within the local market.
  • Work with Regional Sales Director to create effective sales strategies to maximize revenue per-event for assigned customers, including upsell and cross-sell opportunities.
  • Attend site visits, pre-conference planning meetings, and appropriate venue meetings as necessary to support the customer event experience.
  • Collaborate with vendors and other departments/divisions of the company to capture and service events.
  • Understand event cost structure and incorporate into solution designs according to established profitability guidelines.
  • Do the Right Thing by ensuring all customer information is up to date and accurate in the Customer Relationship Management system (CRM) at all times.
  • Maintain knowledge of new product/service offerings and emerging technology supporting meetings and events.
  • Create and present information and reports, as needed, to senior management related to performance, pipeline, forecasting, etc.
  • Meet with guests on site to confirm that their needs are met and the equipment setup is accurate and working properly.
  • Monitor small to medium size events and check in on customers throughout the day.
  • Understand and oversee the technical aspects of the job and apply basic to advanced troubleshooting and problem-solving skills to guide technicians in resolving equipment and software issues in a timely and professional manner.
  • Effectively utilize applicable company computer systems.
  • Act as on-site technical expert as needed for events.
  • Value People by promoting a culture of high performance, accountability, and continuous improvement that values learning and a commitment to quality.
  • Manage performance, addresses employee concerns, maintains adequate staffing levels, and facilitates team development.
  • Manage the human resources activities, including selection, performance management, and learning.
  • Train employees on Encore standards for service and equipment, and verify they are properly trained on company computer systems.
  • Recommend team members for training opportunities, as needed.
Requirements:
  • Bachelor's degree is preferred.
  • ~3+ years of audio visual experience.
  • ~Working knowledge of audio visual equipment in a live show environment.
  • ~Proficiency with the use of computer hardware.
  • ~Proficiency with computer software and programs, including the Internet and Microsoft Office.
  • A valid driver's license is required for team members who may operate Company vehicles.


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