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Retail Operations Supervisor

3 months ago

Surrey, British Columbia, Canada Circle K Full time
Position Overview

The Retail Operations Supervisor is responsible for overseeing the daily activities of the retail store, ensuring a high level of customer satisfaction and operational efficiency.

Key Responsibilities
  • Staff Management: Lead and coordinate the team, assigning specific tasks to ensure optimal performance.
  • Market Analysis: Conduct research to assess consumer preferences, potential sales volumes, and the impact of competitors on our business.
  • Financial Oversight: Develop budgets and keep track of income and expenditures to maintain financial health.
  • Issue Resolution: Address and resolve customer inquiries, complaints, and supply chain challenges promptly.
  • Recruitment: Attract, hire, and mentor new team members to build a strong workforce.
  • Supplier Negotiation: Engage with vendors to secure necessary materials and supplies at competitive rates.
  • Operational Management: Organize, direct, and evaluate daily store operations to enhance productivity.
Qualifications
  • Education: Completion of secondary school is required.
  • Experience: A minimum of 1 year of relevant experience in retail management.
  • Employment Type: Permanent position.
  • Language Requirement: Proficiency in English is essential.
  • Work Hours: Expected to work between 30 to 35 hours weekly.