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Customer Service Representative
2 months ago
We are seeking a highly organized and detail-oriented individual to join our team as a Receptionist at Century 21 Premier Properties Ltd. As a key member of our front-line staff, you will be responsible for providing exceptional customer service and administrative support to our clients and colleagues.
Key Responsibilities- Customer Service: Respond to phone calls, emails, and in-person inquiries in a professional and courteous manner.
- Administrative Support: Manage and maintain accurate records, files, and databases.
- Communication: Develop and maintain effective relationships with clients, colleagues, and external partners.
- Organizational Skills: Prioritize tasks, manage multiple projects, and meet deadlines.
- Technical Skills: Proficient in Microsoft Office Suite and other software applications.
- Education: Secondary (high) school graduation certificate or equivalent experience.
- Computer and Technology Knowledge: Basic understanding of computer systems, software applications, and internet technology.
- Work Conditions and Physical Capabilities: Ability to work independently, perform repetitive tasks, and maintain attention to detail.
- Personal Suitability: Excellent interpersonal skills, organized, and reliable.
- Screening Questions: Ability to work in a fast-paced environment, adapt to changing priorities, and maintain confidentiality.
- Free Parking: Convenient parking available for employees.
- Learning and Training: Opportunities for professional development and training.
- Team Building: Collaborative and supportive work environment.
- Language: English is the primary language of communication.
- Hours of Work: 20 hours per week.