Client Associate

4 weeks ago


Wolfville, Nova Scotia, Canada CIBC Full time

We are building a client-centric bank for a modern world. We are seeking talented and passionate professionals who are committed to delivering what's right for our clients.

At CIBC, we focus on your strengths and ambitions to give you the power to act. Our team members have what they need to make a meaningful contribution and be valued, both for who they are and what they do.

Learn more about CIBC by visiting our website.

Your Responsibilities

As a member of CIBC Wood Gundy, you will be responsible for creating and growing client portfolios at Wood Gundy through specialized relationship management, reliable investment advice, and exceptional client service. As a client associate, you will work closely with a team of CIBC Wood Gundy investment advisors to help them manage their client portfolios and establish new business relationships. You will communicate directly with high-net-worth clients to provide support, identify business opportunities, and proactively improve the client experience.

What You Need to Succeed

  • Client Mobilization – Prioritize each client's experience and establish a personal relationship to make every interaction meaningful. Anticipate client needs and communicate quickly with your team to establish trust and deepen client relationships. Find activities, processes, and opportunities to improve the client experience.

  • Business Expansion – Proactively find business opportunities for your team. Work closely with investment advisors to support business expansion activities and contribute to the development of client-centric investment plans based on client profiles, objectives, and risk tolerance relative to return.

  • Relationship Building – Promote the CIBC brand in your community by participating in local events and engaging in marketing and outreach activities. Expand your network to create lasting connections that will bring future opportunities.

  • Your Attributes

    • You put clients first. You communicate in line with our purpose to find the right solutions. You exceed expectations because it's the right thing to do.

    • You're motivated by success. You're motivated by achieving your goals and give your best to get concrete results.

    • You invest your heart and soul. You care about people and understand different perspectives. You listen to others and learn from their experience.

    • You understand that every detail matters. You notice things that others don't. Your critical thinking skills help you make informed decisions.

    • You're a certified professional. You have a current and compliant representative designation and have passed the Canadian Securities Course and the Conduct Course. A registered representative designation is an asset. Practical experience in the financial services and brokerage sectors and a working knowledge of various listed instruments are required.

    • You live our values. You stay true to yourself at work and embody our values of trust, teamwork, and accountability.

What CIBC Offers You

At CIBC, your goals are a priority. Based on your strengths and ambitions as an employee, we strive to create opportunities that allow you to leverage your potential. Our goal is to offer you a career, not just a paycheck.

  • We strive to reward you in a personalized and relevant way, including a competitive salary, performance-based compensation, banking benefits, membership in a social benefits program*, a defined benefit pension plan*, and an employee stock purchase plan, vacation time, wellness support, and Creator of Moments, our recognition program based on points.

  • With our spaces and technology tools, it's easy to bring together great minds to create innovative solutions that improve things for our clients.

  • We foster a culture that encourages the expression of your ambitions through initiatives like our Purpose Day, a paid day off that you can use to invest in your growth and development.

*Subject to program and plan terms

What You Need to Know

  • CIBC is committed to creating an inclusive workplace where all team members and clients feel welcome. We are seeking candidates with a wide range of skills and offer an accessible experience for candidates. If you need an accommodation, please write to us.

  • You must be legally eligible to work in Canada in the specified locations and, if applicable, hold a valid work or study permit.

  • We may ask you to complete a trait-based assessment and other skill tests (such as simulations, programming, French proficiency, MS Office). Our goal for the application process is to learn more about you and what you have to offer, and to give you the opportunity to learn more about us.

Work Location

24 Harbourside Dr Unit 8

Job Type

Permanent

Weekly Working Hours

37.5

Skills

Marketing Activities, Business Development, Proposal Development, Corporate Documentation, Customer Experience (CX), Analytical Thinking, Investment Portfolios, Financial Products, Banking Transactions, Collaborative Work
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