Spa Receptionist

1 month ago


Vancouver, British Columbia, Canada Swan Spa Massage Full time
Job Summary

We are seeking a highly organized and customer-focused Spa Receptionist to join our team at Swan Spa Massage. As a key member of our front desk team, you will be responsible for providing exceptional customer service, managing appointments, and maintaining a welcoming environment for our clients.

Key Responsibilities
  • Customer Service: Greet clients, answer phone calls, and respond to emails in a professional and courteous manner.
  • Appointment Management: Schedule and confirm appointments, maintain accurate records, and ensure seamless communication with clients and therapists.
  • Administrative Tasks: Process payments, manage office supplies, and perform other administrative duties as needed.
  • Support for Newcomers and Refugees: Provide support and resources to help newcomers and refugees integrate into our community.
  • Support for Indigenous People: Offer mentorship, coaching, and networking opportunities to Indigenous workers, and provide cultural competency training to all employees.
Requirements
  • Education: Secondary (high) school graduation certificate.
  • Experience: Will train.

Work Environment: 40 hours per week, English language, permanent position.


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