Retail Customer Service Coordinator Full Time Contract

2 days ago

London, Ontario, Canada Winners Full time
Discover a Career that's Full of Possibilities

At TJX Canada, we're committed to creating a workplace that's inclusive, diverse, and full of opportunities for growth and development. As a Retail Customer Service Coordinator, you'll play a critical role in delivering exceptional customer experiences and driving sales growth in our stores.

Key Responsibilities:
  • Support a culture of high-quality customer service by maintaining operational standards and providing clear communication on updates and changes.
  • Demonstrate ability to plan, prioritize tasks, and provide direction to Associates in collaboration with the management team.
  • Train and develop associates on merchandise presentation and customer service excellence, encouraging an environment of collaboration and continuous improvement.
  • Contribute to sales and trend influence by crafting inspirational displays in high-impact areas and driving the store's fashion, brand, and value strategy through dynamic feature changes.
Requirements:
  • Minimum 1 to 2 years relevant experience; retail or service industry experience is preferred.
  • High School education or equivalent experience.
  • Excellent problem-solving and communication skills, including verbal, written, and active listening.
  • Exceptional customer service skills with the ability to identify stated and unstated customer and associate inquiries and needs.
What We Offer:
  • A dynamic and inclusive work environment.
  • Opportunities for growth and development.
  • A competitive hourly rate.

We're an equal opportunity employer committed to the inclusion and accommodation of all individuals. If you're passionate about delivering exceptional customer experiences and driving sales growth, we encourage you to apply for this exciting opportunity.

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