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IT Program Manager

2 months ago


Edmonton, Alberta, Canada Omega Solutions Full time
Job Description

Job Title: IT Program Manager

Job Summary:

The IT Program Manager will work on behalf of Omega Solutions to consult with internal stakeholders to identify and support the delivery of projects associated with the Investment Applications IT Program.

The Program Manager will liaise between Omega Solutions and the delivery arm of the program within Technology and Innovation.

This role will collaborate with program/project sponsors and manage a project manager or team of project managers in the day-to-day execution of one or more projects.

The team will conduct activities to plan, monitor, adjust and control the projects within constraints of budget, time, resources and technology.

This ensures that the solution meets client requirements and is delivered on time and within budget.

Key Responsibilities:

  • Defining program scope, goals and deliverables in collaboration with business area, including the creation of roadmaps and materials in support of program governance.
  • Supporting communication between the business area and IT, including advocating for the business area's interests and navigating IT's business processes.
  • Making recommendations on highly technical or complex business issues.
  • Managing program financials such as budgeting and forecasts.
  • Performing threat and risk assessments and advising on risk mitigation.
  • Leading and facilitating meetings with stakeholders at all levels, and maintain positive relationships across the organization, including at executive level.

Requirements:

  • Manage a portfolio of project(s) that will document business requirements, design and deliver IT solutions that are compliant with and contribute to the Ministries' enterprise architecture.
  • Ensure that program business cases are developed and maintained including the development of a program roadmap and forecasts.
  • Create and maintain program forecasts throughout the year that reflect approved plans.
  • Assist business and program sponsors with the development of program vision and strategic deliverables as required.
  • Provide leadership to project teams in establishing strategic planning, program/project definition and overall program communications.
  • Providing a liaison role between project governance, Technology and Innovation and contracted development services.
  • Assist with the development of recommendations including providing details of resource requirements, dependencies, interdependencies, policy implications pertaining to internal/external influences and the methodology to be applied.
  • Produce and package deliverables for presentation to various internal support teams, steering committee, and other program/project stakeholders.
  • Manage multiple projects, project managers/resources and project governance.
  • Work with program/project sponsors to ensure that effective program/project communication exists through the duration of the program/project including escalation of risks as required.
  • Take responsibility for ongoing client satisfaction – manage peer-level client relationships and overcome hurdles to ensure win-win solutions.
  • Collaborate with business and IT leadership to develop a well-defined program/project plan that clearly states the program/ project's objectives, scope, assumptions, timeline, resource requirements, risks, benefits and budget.
  • Work with program/project sponsors and the project management office to develop a program/project organization structure with clearly defined roles and responsibilities for all stakeholders.
  • Document and report program/project status against established objectives, milestones, budget and resources and facilitate tracking and closure of issues and risks.
  • Develop program/project schedule plans and strategies, estimate resource requirements, develop and monitor work plans and take corrective action for completion of program/project tasks.
  • Provide guidance to project resources in establishing work priorities and prompt delivery of program/project tasks.
  • Develop, as required, related requirements documentation.
  • In collaboration with program/project sponsors, assess whether the program/project achieved stated outcomes and identify opportunities for improvement for future similar program/projects.
  • Provide leadership and assistance to business and project teams that require change management and communication support.
  • Report program status, budget and risks to the Steering Committee as needed, and to the Project Leadership team on a bi-weekly basis.

Equipment Requirements:

  • Resource will require own equipment.