Commercial Insurance Account Manager

2 days ago

Sudbury, Ontario, Canada BrokerLink Full time

About BrokerLink

At BrokerLink, we're committed to living our values of integrity, respect, customer-driven mindset, excellence, and generosity. These values drive our diversity and inclusion efforts to create a respectful and inclusive work environment.

Our Culture

We're looking for like-minded individuals who share our passion for delivering exceptional customer service and carrying themselves with professionalism. We invest in our employees' growth and success, and our purpose of 'helping people' motivates us to attract and retain top talent.

Our Perks

  • Flexible health and dental insurance benefits package
  • Personal spending account for healthy lifestyle investments
  • RRSP - Registered Retirement Savings Plan with company matching
  • ESPP - Employee Share Purchase Plan (TSX:IFC) program with matching aspect
  • 'Dress for your day' dress code flexibility
  • Competitive compensation package with bonus aspect
  • Employee discount program, including Apple, Bell, Rogers, and more
  • Paid Time Off in the form of: Personal days, Volunteer days, Exam/Study Time, Jury Duty, and starting at 3 weeks of vacation per year
  • Working for an employer recognized as one of Canada's best employers, such as Kincentric 2023

The Role

We're seeking a Commercial Insurance Account Manager to join our team and work out of our Sudbury, ON office on a permanent (full-time) basis. As part of our employee promise, you'll enjoy a range of benefits and perks that support your growth and well-being.

Key Responsibilities

  • Provide assistance to the Commercial Insurance Broker
  • Service Independent Business Unit accounts and write new business
  • Provide customers with prompt service by offering advice, helping them understand insurance, and discussing customer concerns
  • Receive and process all incoming Commercial paperwork
  • Assist with quotes to customers, write new business, review existing coverage, and update customer file information
  • Prepare documentation for insurers, complete applications for new clients, and issue insurance certificates
  • Process endorsements, invoices, and follow up on payments
  • Communicate with Insurance companies, negotiate with underwriters on customers' behalf, negotiate renewal of terms, and follow up with Adjusters on claims status
  • Source and obtain additional information requested by the underwriter and complete applications

Requirements

  • High School and/or Post-Secondary Education
  • 3 years commercial insurance experience, including property/casualty and automobile (preferred but not required)
  • RIBO License (preferred or willing to obtain)
  • Strong customer focus
  • Previous sales experience (an asset)
  • Demonstrated ability to handle multiple priorities successfully
  • Strong analytical and organizational skills
  • Excellent verbal and written communication skills

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