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Risk Management Associate
2 months ago
We are seeking a highly skilled and experienced Life Insurance Coordinator to join our Wealth Management team at Cowan Insurance Group. As a key member of our team, you will play a critical role in supporting our advisors in the development and management of their book of business.
Key Responsibilities- Assist advisors in meeting all service model actions for clients from pre-sale, issue and post-issue changes by:
- Supporting advisors with placing new business.
- Preparing underwriting requirements for advisors, including managing the underwriting process to completion.
- Preparing new insurance contracts for client delivery.
- Inputting and maintaining data in Customer Relationship Management (CRM) - EPIC platform.
- Handling any post-issue policy change requests from clients (i.e. beneficiary change, face amount changes, disbursements, death claims, requesting illustration).
- Highly responsive to advisor inquiries and concerns.
- Ability to deal with client resolution, including complaint handling and correcting errors.
- Develop and maintain good advisor and internal relationships while ensuring confidentiality.
- Support and backup for other Life Insurance Coordinators.
- Minimum of 3-5 years' experience within the Insurance Industry.
- Strong knowledge of Life insurance and Living benefits products.
- Strong experience with insurance carrier products and illustration software.
- Strong knowledge of insurance carrier application procedures.
- University Degree/College Diploma (would be an asset).
- Individual Agent License (LLQP) (would be an asset).
- Solid problem-solving skills.
- Strong working knowledge of Microsoft Office Suite of products.
- Strong communication skills, both written and verbal.
- Strong prioritization skills and flexibility and enjoy working in a fast-paced environment.
- Strong attention to detail and a high degree of accuracy.
- Client confidentiality is of the utmost importance.
- Able to work independently and self-motivated.
Cowan Insurance Group is a leading independent insurance brokerage and consulting operation, providing real value to our clients. With over 500 employees hired out of 6 locations across Canada, we're proud to have been named one of Canada's Best Managed Companies since 2012.
We partner with leading national and international insurance companies to:
- deliver insurance and risk management solutions to businesses, organizations and individuals.
- advise on and create retirement, group benefits, disability management and international benefits programs for employee groups.
We also offer wealth and asset management as well as financial and succession planning services to individuals, and specialize in property, casualty and credit insurance.
What We Offer- Competitive salary.
- Participate in our comprehensive benefits plan on day one — no waiting period.
- Company-matched Retirement Savings Plan.
- Company-paid training and development courses.
- Community involvement.
- Hybrid work environment.
