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Governance Control Manager

3 months ago


Guelph, Ontario, Canada TD Bank Full time

Work Location: Canada

Hours: 37.5

Line of Business: Governance & Control

Pay Details: We are dedicated to ensuring fair and equitable compensation for all our employees. We encourage candidates to engage in open discussions with our HR Team regarding compensation inquiries, including pay specifics for this position.

Job Overview:

Department Summary

TD Legal is committed to delivering legal counsel and guidance across all TD business sectors, including Retail, Wealth, Insurance, Wholesale, and Business Banking, along with Corporate Functions such as Corporate Development, Enterprise Real Estate, Strategic Sourcing, Treasury, M&A, ESG, Global Anti-Money Laundering, and Enterprise Technology & Shared Services. Our team of dynamic professionals ensures adherence to legal standards for the Bank as a cross-border public entity while providing legal insights to the operational activities of TD Bank Group.

KEY ACCOUNTABILITIES

CUSTOMER

  • Formulate, articulate, and execute a comprehensive governance and control strategy tailored to the specific business function, ensuring alignment with the overarching business objectives.
  • Oversee and coordinate initiatives requiring collaboration across various sectors.
  • Lead the execution of regulatory change management and offer direction to the team in the formulation and/or integrated application of policies, procedures, and modifications across diverse business and functional domains.
  • Establish partnerships with management and relevant teams in the area of expertise, staying attuned to industry trends and proactively identifying challenges and opportunities, providing recommendations to senior leadership.
  • Guarantee that all administrative, control, and compliance tasks are completed accurately to meet established targets.
  • Ensure a consolidated view of all associated business risks and control activities across the entire function, delivering escalations, recommendations, and decision support to leadership.
  • Anticipate program/initiative demands and manage the prioritization of the portfolio with key stakeholders.
  • Deliver functional/business-level communications to ensure consistency and alignment of messages to stakeholders and employees with business risk strategies and executive directives.
  • Guide complex, expansive enterprise or cross-functional projects as a Subject Matter Expert (SME) and engage in the design, testing, and implementation of solutions.

SHAREHOLDER

  • Collaborate closely with senior management to devise a business plan that optimizes resource utilization and leverages TD's operational model for enhanced efficiency and effectiveness.
  • Facilitate relationships with corporate and/or control functions to ensure compliance with enterprise and regulatory standards.
  • Evaluate and identify critical issues, escalating them to the appropriate levels and relevant stakeholders and business management as necessary.
  • Identify, mitigate, and report on risk issues in accordance with enterprise policies and guidelines, ensuring proper escalation procedures are adhered to.
  • Ensure business operations comply with relevant requirements, including financial controls, segregation of duties, transaction approvals, and asset control.
  • Lead or contribute to cross-functional/enterprise initiatives as a SME, aiding in risk identification and providing guidance for complex scenarios.
  • Manage oversight processes, risk-based identification, and monitoring of associated risks and regulatory compliance across supported functions, ensuring effective management of key controls and processes.
  • Oversee or facilitate the implementation of action/remediation plans to address performance, risk, and governance challenges.
  • Safeguard the organization's interests by identifying and managing risks, escalating non-standard, high-risk transactions or activities as needed.
  • Promote a culture of risk management and control, supported by effective processes aligned with risk appetite.

EMPLOYEE / TEAM

  • Responsible for the overall management of the team, providing leadership, guidance, and expertise while ensuring adherence to enterprise frameworks and methodologies.
  • Assist the team in remaining informed about emerging issues, trends, and evolving regulatory requirements, assessing potential impacts on the Bank.
  • Encourage an environment where team members feel comfortable escalating business challenges; facilitate change through positive reinforcement of milestones and achievements.
  • Foster a collaborative team environment that promotes fairness and equity, supporting a diverse workforce and motivating the team to reach common goals.
  • Act as a brand ambassador for your business area/function and the bank.

BREADTH & DEPTH

  • Present and recommend strategies to senior management and executives.
  • Ensure an integrated approach with other business areas and the broader organization as appropriate.
  • Coordinate and prioritize multiple initiatives effectively.
  • Establish productive relationships with various stakeholders, business sponsors, executives, and lines of business.
  • Provide coaching and guidance to practitioners and executives within your area of expertise.
  • Possess deep knowledge and understanding of business operations, technology, and organizational practices.
  • Focus on medium-term planning and business challenges (e.g., 6-12 months).
  • Report to a Senior Manager.

EXPERIENCE & EDUCATION

  • Undergraduate degree preferred.
  • Advanced understanding of business operations and knowledge of risk and control functions.
  • 7+ years of relevant experience.
  • Proficient in advanced Excel skills (PIVOT Tables, Macros, VLOOKUP) and MS Office.
  • Strong presentation abilities.
  • Exceptional interpersonal skills, essential for collaboration across various departments.
  • Strong analytical skills and meticulous attention to detail.

Who We Are:

TD is among the world's foremost global financial institutions and ranks as the fifth largest bank in North America by branches. Daily, we provide exceptional customer experiences to over 27 million households and businesses across Canada, the United States, and globally. With more than 95,000 TD colleagues contributing their skills, talent, and creativity, we are dedicated to enriching the lives of our customers, communities, and colleagues.

TD is firmly committed to leading in customer experience, believing that all colleagues, regardless of their role, are customer-facing. As we expand our business and execute our strategy, we are innovating to enhance customer experiences and build capabilities to shape the future of banking. Whether you have extensive banking experience or are beginning your career in financial services, we are here to help you realize your potential. Through regular leadership and development discussions, mentorship, and training programs, we support you in achieving your goals. As an organization, we continue to grow – and so will you.

Our Total Rewards Package

Our Total Rewards package reflects our investment in our colleagues, helping them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and recognition programs.

Additional Information:

We are pleased that you are considering a career with TD. Through regular development discussions, training programs, and a competitive benefits plan, we are committed to providing the support our colleagues need to thrive both professionally and personally.

Colleague Development: If you are interested in a specific career path or wish to develop certain skills, we are eager to assist you in your success. You will have regular career, development, and performance discussions with your manager, along with access to an online learning platform and various mentoring programs to help you unlock future opportunities. Whether you are passionate about assisting customers or aspire to coach and inspire your colleagues, there are numerous career paths within TD, and we are dedicated to helping you identify opportunities that align with your goals.

Training & Onboarding: We will provide comprehensive training and onboarding sessions to ensure you have everything necessary to excel in your new role.

Interview Process: We will reach out to selected candidates to schedule interviews. We strive to communicate outcomes to all applicants via email or phone.

Accommodation: Your accessibility is important to us. Please inform us if you require accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us eliminate barriers during the interview process.

We look forward to your response.

Language Requirement: N/A.