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Benefits Coordinator
2 months ago
As a Benefits Administrator at Selectpath, you will play a crucial role in supporting our clients and team members by managing data, reporting, and analysis related to group benefits products. This position requires strong organizational skills, attention to detail, and excellent communication skills.
Key Responsibilities- Plan, organize, and oversee the preparation and completion of client renewals, ensuring a seamless process.
- Create detailed and accurate client reports that adhere to high standards.
- Collaborate with team members to address client needs, including reporting, analysis, and responding to inquiries.
- Act as a liaison with carriers to resolve issues effectively and efficiently.
- Manage various administrative tasks such as drafting Advisor client correspondence, maintaining files, and updating the database.
- Generate ad hoc reports as required.
- Provide support at Reception when needed.
- Take on additional tasks as assigned to contribute to the team's success.
- College diploma, preferably with a business focus.
- Minimum 3 years of customer service experience.
- Working knowledge of Group Benefits is an asset.
- Proficiency in MS Office (Outlook, Word, Excel, PowerPoint) and experience with Goldmine or CRM systems is advantageous.
- Strong attention to detail, process-oriented, and adept at managing conflicting priorities.
- Advanced knowledge and application of MS suite of products (Outlook, Word, Excel, and PowerPoint).
- Team player with a commitment to internal customer support.
- Excellent interpersonal, verbal, and written communication skills.
