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Shipping Crew Supervisor

2 months ago

London, Ontario, Canada McCormick & Company, Inc. Full time

McCormick Canada has a longstanding reputation for growth and is a recognized leader in the spice, seasoning, flavoring, and specialty food sectors. Our consumer products division caters to retail grocery clients and emerging channels with brands such as Club House, Billy Bee, and McCormick, while our Custom Flavor Solutions division serves food service distributors and esteemed food manufacturers across Canada. McCormick Canada is part of the global leader in spices and seasonings, McCormick & Company Inc.

At McCormick, we believe in the Power of People, one of our five foundational pillars. This principle has been the cornerstone of our success for many years. Working at McCormick is truly inspiring, as we have cultivated a highly dedicated workforce through a culture of respect, recognition, inclusion, and collaboration grounded in the highest ethical standards. Our success is intrinsically linked to our employees, and our commitment to our customers, consumers, and workforce is unparalleled.

You may recognize McCormick as a leader in herbs, spices, seasoning blends, condiments, and other flavoring products – and we are just getting started. We are consistently on the lookout for exceptional talent to bring unique flavor to our organization. With over 14,000 employees worldwide, McCormick is a fantastic place to work.

We are currently seeking a Crew Leader for our Distribution team. This position operates on the Night - C Shift (Monday-Friday, 11:00pm-7:20am).

Why choose McCormick?

We believe that the best people deserve the best rewards. At McCormick, we provide:

  • Competitive compensation and annual merit increases based on performance
  • Comprehensive company-paid benefits, including Vision, Employee Assistance Program, and full coverage on Prescriptions and Basic Dental
  • Up to 8% Employer Contributions to our Registered Pension Plan
  • Annual Bonus program
  • Three (3) weeks of vacation starting from the second year
  • Employee Stock Purchase program
  • Tuition Assistance and International Scholarship for children of McCormick employees
  • Safety Boot Allowance
  • Employee discounts on our products
  • Opportunities for career advancement and promotions - we prioritize promoting from within
  • A commitment to our communities and the environment, recognized as a Top 50 company for diversity and multiple sustainability awards

As the leader of the midnight shift team, the Crew Leader exemplifies team leadership within the McCormick High Performance System (MHPS) framework. The Crew Leader is responsible for the overall performance of a team managing 3-4 production lines, focusing on safety, quality, process reliability, sanitation, GMP compliance, and material yield. This role actively promotes continuous improvement and daily problem-solving initiatives to enhance operational effectiveness and efficiency.

The incumbent must effectively coach, train, and ensure 100% compliance with established procedures (including safety, work rules, and sanitation guidelines) while demonstrating profound respect for the capabilities of all individuals, adhering to McCormick's Shared Values. They must structure their approach based on the belief that the company's success relies on the contributions of all employees.

Key Responsibilities:


• Lead by example, ensuring adherence to Health and Safety and Human Resources policies

• Utilize the McCormick High Performance System (MHPS) to engage team members and foster teamwork

• Plan, direct, and support daily activities of team members to meet goals and business initiatives. Ensure employees are trained for tasks assigned by the Crew Leader.

• Lead Tier 1 HPO activities, ensuring a safe, clean, organized, and defect-free environment at all times

• Remove barriers to team performance, demonstrating urgency and ownership in problem resolution. Most work will be performed on production lines.

• Facilitate daily team huddles and weekly meetings, maintaining communication with the Team Manager for effective oversight of team and line performance.

• Ensure key performance indicators are met (M/L, C/O targets, PR, TIR)

• Ensure operational procedures (SOPs), baselines (CBAs), and best practices (OPLs) are consistently followed

• Resolve daily issues and minor mechanical problems, coordinating with maintenance for non-routine adjustments

• Provide input for evaluations and development/training plans for team members, effectively managing team interactions, including conflict resolution

• Report any employee injuries to HR immediately and complete accident/incident reports when necessary

• Responsible for on-the-job training of new and existing employees, building technical and business competencies within the team.

• Collaborate cross-functionally with other departments to share resources and support overall plant objectives

• Lead and facilitate continuous improvement initiatives, including PDCA and root cause analysis

• Occasionally complete administrative tasks and reports when the Team Manager is unavailable

• May perform other duties as assigned

• Availability for overtime (pre or post shift and weekends) is required.

Required Qualifications:

• Minimum three years of manufacturing/industrial experience or equivalent education

• Strong mechanical aptitude and understanding of packaging/processing equipment preferred

• Successful completion of Mechanical Aptitude testing

• Valid driver's license required

• Bachelor’s Degree in Business, Engineering, or a related field is an asset

• Ability to assess the financial impact of business decisions on staffing, product components, inventory, etc.

• Demonstrated leadership principles with formal training preferred

• Strong analytical and critical thinking skills for risk assessment

• Knowledge of packaging/processing equipment and the importance of PM, AM, and TPM processes

• Familiarity with SAP or other enterprise resource planning tools

• Proven ability to operate all equipment in the business, including Forklift.

We appreciate all applicants; however, only those selected for consideration will be contacted. Please refrain from making phone inquiries.

Accommodations for applicants with disabilities are available upon request throughout the selection process.

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