Software Implementation Consultant

1 week ago

Manitoba, Canada N. Harris Computer Corporation - CAD Full time

About N. Harris Computer Corporation - CAD

N. Harris Computer Corporation - CAD is a leading provider of mission-critical software solutions to the public sector in North America. As a subsidiary of Constellation Software Inc., we have established ourselves as a cornerstone for software solutions in various verticals, including utility, local government, school districts, public safety, and healthcare.

Job Summary

We are seeking a highly skilled Business Application Consultant to join our team. As a Business Application Consultant, you will be responsible for implementing billing software solutions for our clients in the utility industry. Your duties will include configuring our software application to meet our clients' business requirements, testing, and training services.

Key Responsibilities

  • Provide quality implementation services to our clients, with a strong focus on customer service, business expertise, and time management.
  • Expand into a lead delivery role by beginning with testing and configuration, and moving into training and discoveries.
  • Map the requirements of the client to industry best practices in order to improve efficiencies using our software solutions.
  • Innovate our Professional Services methodology by providing insight on implementation best practices and participating in our process improvement cycles.
  • Build and maintain effective relationships with clients, partners, vendors, and internal team members.

Requirements

  • 5+ years of experience working in the utilities industry or 5+ years of application consulting experience in a software solution environment.
  • Experience working with both business and IT groups.
  • Strong problem-solving skills with the ability to analyze information and make informed, independent decisions quickly and effectively.
  • Proven ability to work independently on multiple projects in a team environment.
  • Excellent interpersonal and communication skills.

Preferred Qualifications

  • Experience in the utilities industry or with utility billing and CIS applications is a strong asset.
  • Experience with our software solutions and/or add-on applications is a strong asset.

About Our Company

N. Harris Computer Corporation - CAD is a unique company that has served the utility community in North America and the Caribbean for over 40 years. Our team members have enabled us to have continuous growth and innovation. We pride ourselves on delivering impressive customer service and standing apart as an industry leader. We are looking for people who are avid problem solvers, crave challenges, embrace technology, and grasp complex ideas.

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