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Restaurant Manager Assistant

2 months ago


Vaughan, Ontario, Canada Chatime Vaughan Mills Full time
Job Summary

We are seeking a highly motivated and experienced Food Service Supervisor to join our team at Chatime Vaughan Mills. As a key member of our operations team, you will be responsible for overseeing the daily activities of our food service staff, ensuring exceptional customer service, and maintaining a clean and safe working environment.

Key Responsibilities
  • Supervise and Coordinate Staff: Oversee the activities of our food service staff, including training, scheduling, and performance management.
  • Customer Service: Ensure that all customers receive exceptional service, addressing any complaints or concerns in a professional and timely manner.
  • Inventory Management: Maintain accurate records of stock, repairs, sales, and wastage, ensuring that our inventory levels are optimized at all times.
  • Reporting and Analysis: Prepare and submit regular reports on sales, customer feedback, and operational performance, providing insights to inform business decisions.
Requirements
  • Education: College, CEGEP, or other non-university certificate or diploma from a program of 1-2 years.
  • Experience: 1-6 months of experience in a food service or restaurant management role, or equivalent experience.
  • Language: Fluency in English is required.
Work Environment

As a Food Service Supervisor at Chatime Vaughan Mills, you will work in a fast-paced environment with a team of 3-4 people. You will be required to stand for extended periods and work in a dynamic environment.

Personal Suitability
  • Client Focus: You must have excellent communication skills and be able to provide exceptional customer service.
  • Team Player: You must be able to work effectively as part of a team and contribute to a positive and supportive work environment.
Benefits
  • Pension Plan: We offer a comprehensive pension plan to ensure your financial security in retirement.
  • Free Parking: We provide free parking for all employees, making it easy to get to work.
Support for Diversity and Inclusion
  • Accessibility Training: We provide awareness training to all employees to create a welcoming work environment for people with disabilities.
  • Cultural Competency Training: We provide cultural competency training to all employees to create a welcoming work environment for Indigenous workers and members of visible minorities.