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Hotel Operations Supervisor

2 months ago


Hinton, Canada Crestwood Hotel Full time
About the Role

We are seeking a highly skilled and experienced Hotel Operations Supervisor to join our team at Crestwood Hotel. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of the hotel, ensuring that all aspects of the business run smoothly and efficiently.

Key Responsibilities
  • Co-ordination and Scheduling

Coordinate activities with other work units or departments to ensure seamless operation of the hotel.

Work Scheduling and Procedures

Establish and implement work schedules and procedures to optimize productivity and efficiency.

Reporting and Analysis

Prepare and submit regular reports to management on hotel operations, highlighting areas for improvement and suggesting solutions.

Problem-Solving and Technical Advice

Resolve work-related problems, provide technical advice, and recommend measures to improve productivity and product quality.

Client Service

Assist clients/guests with special needs, ensuring that their requirements are met and exceeded.

Staff Management

Co-ordinate, assign, and review work for staff members, providing guidance and support as needed.

Training and Development

Hire and train staff in job duties, safety procedures, and company policies.

Equipment Maintenance

Maintain the operation of computer systems, equipment, and machinery, arranging for repairs as necessary to ensure business continuity and customer service delivery.

Supply Chain Management

Requisition materials and supplies as needed to maintain optimal hotel operations.

Requirements
  • 1 year to less than 2 years of experience in a similar role
  • Permanent employment
  • English language proficiency
  • 30 to 40 hours per week