Banking Advisor

1 month ago

TroisRivières, Quebec, Canada National Bank Full time
Job Title: Banking Advisor

Join National Bank as a Banking Advisor and embark on a versatile and varied career that allows you to live your ambitions and have a positive impact on your own life as well as the lives of your clients and colleagues.

Your Role:
  • Greet clients and answer their questions in a friendly and approachable manner.
  • Help clients use our banking applications and ABMs to manage their finances effectively.
  • Listen actively to clients' needs and resolve complex situations with ease.
  • Provide advice and offer transaction solutions for Personal Banking clients.
  • Demonstrate the ability to build lasting business relationships with clients.
  • Ensure client satisfaction and engagement through excellent customer service.
  • Refer clients to specialist colleagues for their specific needs.
  • Ensure adherence to compliance and risk management rules.
Your Team:

As a Banking Advisor, you will work with a team of experts specialized in investment, credit, mortgage financing, and more. Our team values passionate people and bold ideas, and we work together to ensure our clients reach their goals and colleagues do what they love.

We rely on our colleagues to share knowledge and help each other, and we offer many career opportunities and encourage internal mobility. Our training programs use on-the-job learning to help you master your role, and you'll have access to personalized training content on topics such as banking solutions and the advisory approach.

Prerequisites:
  • Hold a college diploma (DEC) or equivalent.
  • Customer service experience, inclusive attitude, and openness to diversity.
  • Positive attitude and empathy for clients.
  • Interest in technology and skilled in sharing knowledge.
  • Ability to adapt to different situations.
Languages:

French

Skills:

Accountability, Brand Ambassadorship, Business Development, Client-focused, Customer Relationship Management, Detail-oriented, Digital literacy, Driving Results, Emotional Intelligence, Empathy, Humility, Learning Agility, Oral Communication, Teamwork

Your Benefits:

In addition to competitive compensation, you'll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family, including health and wellness programs, flexible group insurance, a generous pension plan, and more.

We have an offer that keeps up with trends as well as your needs and those of your family, and our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience.

We're Putting People First:

We're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on peoples' lives, and our core values of partnership, agility, and empowerment inspire us.

We want to offer an accessible, barrier-free workplace to all employees, and we welcome all candidates who share our values and are passionate about making a difference in the lives of our clients and colleagues.

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