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Customer Service Supervisor

2 months ago


Richmond, British Columbia, Canada Universal Coach Line Ltd. Full time

Universal Coach Line Ltd. is seeking a skilled Customer Service Supervisor to oversee the daily operations of our customer service team. The ideal candidate will have a strong background in customer service and experience in supervising a team. Key responsibilities include establishing work schedules and procedures, examining and verifying the accuracy of work, conducting performance reviews, and maintaining operation of computer systems and equipment. The successful candidate will have excellent communication and leadership skills, with the ability to work in a fast-paced environment. This is a permanent position, working 35 to 40 hours per week. The work language is English. If you are a motivated and organized individual with a passion for customer service, we encourage you to apply for this exciting opportunity.